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Scroll Bar missing on Safari web pages and unfamiliar screen saver image

I recently upgraded my OS X from Panther to Tiger v. 10.4.11 and upgraded to Safari 3.1.2. Now the scroll bar down the right side is missing from the open web page in Safari. Where did it go and how do I get it back?

Also, unfamiliar images appear, something like a screen saver when I leave my computer for a
few minutes without putting it to sleep or shutting it down. It's a black/white/gray portrait of
a woman and as the picture moves around the screen, the image magnifies. I have no idea
where this image came from nor how to get rid of it. Any ideas?

iMac, Mac OS X (10.4.11), Recent upgrade to Tiger

Posted on Sep 7, 2008 11:10 PM

Reply
10 replies

Sep 7, 2008 11:37 PM in response to busy1

Hi Busy1, and a warm welcome to the forums! 🙂

Could be many things, we should start with this...

"Try Disk Utility

1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."

http://docs.info.apple.com/article.html?artnum=106214

Then Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it finishes.

The usual reason why updates fail or mess things up, or things don't load/run, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.

Some people get away without Repairing Permissions for years, some for only days.

If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!

If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates again, or even do an A&I if you have enough free disk space.

The combo update for PowerPC-based Macs...
http://www.apple.com/support/downloads/macosx10411comboupdateppc.html

The combo update for Intel-based Macs...
http://www.apple.com/support/downloads/macosx10411comboupdateintel.html

Repair Permissions after re-install, then reboot again.

If all the above do not resolve the problem, then it's time for an Archive & Install, which gives you a new OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space...

http://docs.info.apple.com/article.html?artnum=107120

Might try this for Scroll Bars...

http://lifehacker.com/5040043/add-double-scroll-arrows-to-both-ends-of-the-scrol l-bar

when I leave my computer for a

few minutes without putting it to sleep or shutting it down...

Check System Preferences>Desktop & Screen Saver>Screen saver Tab for that.

Sep 8, 2008 9:20 AM in response to BDAqua

Thank you very much for your helpful, detailed instructions. Duh on me for not exploring the
System Preferences-Screen Saver first.

The Safari no scroll bar problem seems to be resolved for now. I opened multiple windows in
Safari and the scroll bar appeared each time, but I'll keep your instructions in case the problem
reoccurs.

Thanks again.

Sep 19, 2008 8:01 PM in response to Sunsetblvd

Hi Sunsetblvd, and a warm welcome to the forums! 🙂

Thanks for the compliment! Everbody here, is here to help you, please don't be intimidated if you find a grump or two! 😉

Yeah, it can be confusing as to where to find the Post New Topic button on this forum.

The reason it's hard to find that Post New Topic link, is because if there are any catagories at the top, you must choose one first, like...

http://discussions.apple.com/category.jspa?categoryID=177

But say chose the Using Mac OS X Tiger and you get...

http://discussions.apple.com/forum.jspa?forumID=758&start=0

Clicking the Post New Topic link gets you here...

http://discussions.apple.com/post!default.jspa?forumID=758

that even holds crazy ones like iCal that have but one Category... iCal!

http://discussions.apple.com/category.jspa?categoryID=166

Looking forward to your question! 🙂

Sep 20, 2008 1:09 PM in response to BDAqua

I think I may have solved the missing scroll bar problem by using the the little diagonal lines in the lower right hand corner to minimize and then maximize the screen. I had read about that on a forum somewhere but never tried it until today.
Anyway, it worked once. We'll see what happens the next time the scroll bar is mysteriously absent.

Scroll Bar missing on Safari web pages and unfamiliar screen saver image

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