This discussion is archived
1843 Views 8 Replies Latest reply: Sep 8, 2008 2:16 PM by Dutchie71
Restore should be the very last option. Try the following first -
1. Delete one application (wihtout any personal data) in iTunes and on iPhone
2. Sync your iPhone and re-boot when completed.
3. De-authorize your account on iTunes
4. Authorize your account on iTunes
5. Download the deleted application again. If you have already paid for it, you won't have to pay again.
6. Sync your iPhone
7. Re-boot your iPhone
8. Test the newly installed application. If it works, test other applications.Dell
what do you mean by unauthorize itunes and then reauthorize? My apps are doing the same thing. on iphone I select, after a moment of black screen, phone reverts to main screen.imac, Mac OS X (10.5.4), mini too
Open iTunes, click on the Store Menu and you have the options Authorize Computer and Deauthorize Computer. If you delete an application, you will lose personal data you have entered in the application/high scores/account info. Choose carefully! Also read the following thread -
Message was edited by: Dutchie71Dell
Thanks, this did not work for me. I have ended up completing a restoration of the iphone software to original settings. After completing a sync with imac, selecting apps from the application menu, all works fine......for now.imac, Mac OS X (10.5.4), mini too
Don't know why this works for some people and not others. But I would certainly try the steps I have given before doing a restore as it is much quicker. Maybe try removing several applications from the iPhone and iTunes rather than just one application. I have had many issues with the iPhone 3G, but so far rebooting, resynching and other workarounds have solved most issues without resorting to a restore.Dell
Currently Being ModeratedSep 8, 2008 1:14 PM (in response to iscott1980)I have a similar problem in that apps which I downloaded will appear on the home screen, but will not start. They appear to boot and then the phone returns to the home screen.
My wife has an iPhone with a different apple login and a mobileme account, but we both share the same iMac for a home base. I am also using an enterprise email, cal and contact solution.
Has anyone experienced a similar problem? Complicated, but any thoughts?Multiple Models, Mac OS X (10.5.4)
Currently Being ModeratedSep 8, 2008 2:16 PM (in response to Ted in Chicago)Try the aforementioned steps in my previous post in this thread by removing one application with no personal data in it, before authorizing/de-autorizing the computer. Two Apple accounts on one iTunes? You must have separate OS profiles to do that surely? Does it remember the Apple ID correctly or do you have to change it each time you purchase something after your wife used it?Dell