2 Replies Latest reply: Nov 12, 2008 7:56 AM by bhaijan
mrkhanakamk Level 1 (0 points)
I can access my mail perfectly fine but I cant send emails. I know the outgoing mail server is called smtphm.sympatico.ca and port server is 25. Still I cant send emails.

Anybody has this issue

MacBook, Mac OS X (10.5.4)
  • abellan Level 4 (1,235 points)
    Does the outgoing server use authentication?
    If not, verify with Sympatico whether or not they allow sending outside their network?
    Some ISPs do not allow email sending unless the computer/device is connected to their network for SPAM security.

    Also does the outgoing mail server require SSL?
  • bhaijan Level 1 (0 points)
    Setting up Sympatico in your iPhone:

    Incoming Mail Server:
    Host - pophm.sympatico.ca
    Username - full email add
    Password - password

    Outgoing Mail server:
    SMTP - smtp1sympatico.ca [please note there is No dot btwn smtp & sympatico]

    Go to smtp settings and your:
    Primary Server - smtp1sympatico.ca will be On.
    Now select Primary server:
    Host smtp1sympatico.ca
    Username - not necessary
    Password - not necessary
    Use SSL - On
    Authentication - password
    Server Port - 25

    Other SMTP Servers settings:
    smtphm.sympatico.ca will be On
    Rogers SMTP Server will be on [pls note they both have to be turned On, don't have to do

    anything more]

    Advanced settings:

    Use SSl - On
    Authentication - Password
    Server Port 995

    You will be able to Send and Receive mail from Sympatico But if you have other custom

    folders under your main sympatico setup, they somehow do not show up on the iPhone. But the

    important and most relieving part is that you will now be able to Send and Receive mail with

    ease. Any questions, please post and any new discoveries, please share.