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Phone won't charge

My iphone 3g syncs up to itunes and uploads and downloads everything fine. but WILL NOT CHARGE. I plugged it into the computer and the wall.
I have turned the phone off then on. I have reset it twice.
When I plug it in to either the computer or the wall I can see the RED barely filled battery picture in the background, but the little white battery symbol at the top right of the phone just shows the plug symbol inside the little white battery as if to say it's charged when it clearly is NOT. It will not show the lightning bolt symbol and it will not charge.
Please Help. I can't call phone support as I have no charge.
thanks.

Windows XP

Posted on Sep 8, 2008 10:45 PM

Reply
12 replies

Sep 8, 2008 10:53 PM in response to Grackene2222

If the wall charger won't charge the phone, there is no choice but to get another charger and cable.

Go to the nearest ATT store or Apple store (bring the phone with you) and see what they have. (Even a car charger will get you by). Most ATT stores have a charger cable plugged in behind the desk somewhere. If that does not work the phone is defective and needs to be replaced.

Know anyone else with an Iphone that will let you borrow the charger for a bit.

Sep 8, 2008 11:03 PM in response to icebike

why would it sync perfectly to itunes but not charge if the cord was bad?
the cable has been working for the three weeks I've had the phone.
It shows the lighting bolt as if it's charging while it's syncs with itunes as soon as it's done it's goes away and shows it as charged.
I just tried a whole new cable as well
and it didn't work it did the exact same thing.

Sep 8, 2008 11:11 PM in response to Grackene2222

Just because the data lines in the cord work does not mean that the power lines work.

( Its a 5 pin cable on one end and a 4 pin cable on the other end.)

You may have damaged the connector in the base of the iphone too. Same deal there, a pin not making contact or something.

What is the longest you have left it on the wall charger? It can take quite a while if its totally depleted, or nearly so.

Is it hot? It will stop charging if it gets too hot.

Sep 8, 2008 11:32 PM in response to Grackene2222

I plugged mine into a computer that had drivers which had silently crashed and the computer made the connection noise, but the phone didn't make any noise. I didn't notice this for a while. When i did notice I could see that the charge meter was running in reverse, it was discharging. It never gave a proper reading till I used the wall charger for quite a while.

But yours sounds like something might be wrong with the phone itself. So I would to the forced power down, (both buttons till it goes black) and take it to the ATT store or Apple store rather than fight it and possibly discharge it to the point where battery damage can occur.

Sep 9, 2008 12:28 AM in response to Grackene2222

Just letting you know I've had this problem about 10-15 times with my new iPhone 3G. It went away after updating from 2.0.1 to 2.0.2 and came back today! Here are the screenshots from my phone today. Pay attention to the iCal Date, and time at the top... the battery icon and messages... ive done restores and everything... NOTHING

http://boxstr.com/files/3463620n0xre/IMG0001.PNG
http://boxstr.com/files/34636217lo7j/IMG0002.PNG
http://boxstr.com/files/3463622bb9gc/IMG0003.PNG
http://boxstr.com/files/3463623yeuf1/IMG0005.PNG
http://boxstr.com/files/3463624wsuvj/IMG0006.PNG

this happens on a wall charger that came with the 3G, mac book pro usb.... etc...

Sep 9, 2008 5:51 AM in response to Kyle Cannon

this happen to me last week....mine is working now,,,i dont know what caused it but i had left my phone home to charge,,,it was on standy by--dark screen,,,,i came home to find the screen on,,,and a text message alert,,,the phone hot,and the battery half way...........then it didnt wanna charge,,,,so i left it there (unplugged) for an hr,then went back try again--it worked

Phone won't charge

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