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Itunes 8 - Connecting Ipod cause Blue Screen on Vista

I just installed itunes 8 over my itunes 7 on Vista.

Now whenever I plug in my ipod nano, I get a blue screen death. 3 times so far. even if it is plugged in on boot, I get a blue screen.

Before itunes 8 I never seen a blue screen with vista since it came out.

Dell XPS 710, Windows Vista

Posted on Sep 9, 2008 12:25 PM

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Posted on Sep 9, 2008 12:39 PM

I am having same exact problem, except it is with my iPhone.
383 replies

Sep 9, 2008 2:11 PM in response to Community User

I think it's safe to say then that either Apple's USB driver shipped with iTunes 8 is broken on Vista, or it's causing a problem with some other common Vista driver.

Are you guys both using the 64-bit edition of Windows Vista?

Also remember to check with your manufacturers to see if there are updated drivers for other devices on your computers. This may help rectify the problem. For Dell (since one of you has an XPS), go to http://support.dell.com and enter the service tag of your laptop and update any hardware driver that's available for you.

Sep 9, 2008 2:24 PM in response to Uturnaroun

yes, rob seems to be a real apple employee.

He has sent two emails back to me about his issue.

I sent him 3 dump files and 1 dxdiag of my system.

I think they realize how serious this flaw is.

Itunes 8 - Connecting Ipod cause Blue Screen on Vista

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