SMTP Timeout Cannot Send Email
Hoping you can help, I've recently switched to a Mac, so far everything has been very positive, plugged it in and away I went. The only problem I'm having is I can't send emails using NTLWorld account.
I get "Cannot send message using the server smtp.ntlworld.com" "The connection to the server smtp.ntlworld.com on port 25 timed out.
I made a note of the email account and port settings before the switchover so have set them the same as when I was using Thunderbird on my PC. I called Virgin Media broadband support who said they don't support Mac mail application and confirmed that I can send emails using their website to access the account.
I also tried allowing all connections in the firewall settings page, no difference.
I don't have any other pop3 accounts and only the ntlworld account setup in Mail.
I can receive emails no problem at all.
I'm thinking of setting up this account with Entourage to see if that makes any difference.
I have searched the forums for this problem and there seems to be plenty of questions but never located an answer suitable to my issues.
thanks
Message was edited by: h0rba
Oh dear very embarrassing. I was switching off ssl under the smtp advanced settings but then noticed under preferences>accounts>advanced another ssl tick box, cleared that box and all working ok. I thought that setting was for outgoing email only.
Mac Mini, Mac OS X (10.5.4)