2.1 software Restore and app install issues

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Level 1

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2.1 software Restore and app install issues

I'm pretty sure a lot of people have had this problem, but when I was installing 2.1 software I had an unknown error and my ipod was frozen on the logo screen, so I unplugged it after like 20 minutes, and of course... it was all wiped out, so I am restoring it which makes me pretty mad.

Also - Ever since the app store came out I can NOT install apps directly on my iPod...

Every time I go to the app store on my ipod and download an app, it downloads, and installs, but then gives me the error message where I have to go to itunes and download it from there, and then sync my ipod again. It's really annoying and hasn't been fixed (well I'm not sure what the 2.1 update will do).

But yeah, that's about it.

Dell, Windows XP

Posted on Sep 10, 2008 5:13 PM

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Answer 1

r24847

Level 1

4 points

Sep 10, 2008 5:31 PM in response to Mattmcd1

I had similar problems. I updated to iTunes 8 and iPOD 2.1. I turned on the Genius feature. I also got message that iPod would not sync with unknown error 13213 I think. I restored iPOD and then reloaded (took hrs) only for same error. When this error occurred iPod thought it was still syncing over and over again. I turned off genius feature and eureka no more problems.

Other than having a few applications like the white-page (which says not compatible with this iPod everything else works fine.

Clearly Apple have a bug in the software, I hope there is enough others like us to get it fixed.

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Answer 2

Mattmcd1 Author

Level 1

0 points

Sep 10, 2008 5:39 PM in response to Mattmcd1

Thanks

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Answer 3

Sep 10, 2008 6:18 PM in response to Mattmcd1

I've also had this issue, twice.

Previously when updating to 2.0.1 and just now when updating to 2.1 for my ITouch

I was using Windows Vista x64 Ultimate and ITunes 8 (for the 2.1 update).

I will be moving over to my old XP x32 box as that seemed to work the last time I tried...

Not happy :P

Shane

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Answer 4

bbrosen

Level 1

0 points

Sep 10, 2008 7:28 PM in response to Mattmcd1

Well I upgraded to 2.1 and my battery only lasted 15 mins after a full charge and only listening to music, everything else turned off, wifi, locate etc...exchanged in Aplle store for new one today and now no new apps will install either from itunes or from the ipod online..unknown error oxoooo8, album art is blurry and mixed up on ipod and mixed up but not blurry on itunes...several restores wiped clean etc etc still will not work..Apple store is closed and apple support is closed, im really starting to dislike apple, we spend way to much for this lack of support

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