Software Update???

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Level 1

5 points

Software Update???

When attempting to download the Quicktime update using Software Update, which requires a restart, I received the message, "Logout has timed out because the application Software Update failed to quit. To try again, quit Software Update and choose Log Out from the Apple Menu."
I have never encountered this before and other updates that do not require a restart load without problems.
Is there a problem with my Software Update app or is it the Quicktime update problem?

Power Mac G5, Mac OS X (10.5.4)

Posted on Sep 11, 2008 11:39 AM

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Answer 1

Sep 12, 2008 5:43 AM in response to MarsW

Same here on a MacBook - got seeming stuck in a not rebooting loop. Rebooting from the terminal (sudo reboot) and then running Software Update immediately after reboot seemed to work.

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Answer 2

MarsW Author

Level 1

5 points

Sep 13, 2008 10:43 AM in response to MarsW

In talking with Apple Support, I was told to reset the PRAM, run Disc Utilities, (Repair), and then restart. After doing so, everything is great again. She said that resetting the PRAM often solves issues like this.

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