7 Replies Latest reply: Nov 22, 2008 7:24 PM by S.U.
Goony77 Level 1 Level 1 (5 points)
I have had my 17" MBP for about two years. It is the Core 2 Duo model. The battery is starting to swell. Please excuse me for not taking pictures or looking elsewhere for this topic. Any idea if this would be covered? What are my options? Recommended approach?

MBP C2D 17" 3GB RAM || 5G 60GB iPod || 1GB iPod Nano || 8GB iPhone, Mac OS X (10.5)
  • iVmichael Level 6 Level 6 (13,725 points)
    1) Remove the battery from the MacBook Pro
    2) Did you purchase the extended AppleCare ? If so contact them for a free replacement. If not call them anyway and see what they offer you.
  • Carl Mignacca Level 1 Level 1 (70 points)
    Hi...
    Look i know i might sound abit dumb but... How do you tell if the battery is swelling?
    Thanks for your help! =]
  • HeyJP Level 4 Level 4 (2,375 points)
    I have 17" core 2 duo 2.33GHz. 19 months old. This morning I pulled my Laptop out of my bag, set it on the desk and noticed it was rocking. Checked to make sure the 4-rubber pads were still okay on the corner, then picked it up and looked at bottom.

    Battery had swollen and split between plastic layers.

    Immediately removed and will take to AppleStore today.

    JP
  • Allan Jones Level 7 Level 7 (32,110 points)
    Like HeyJP suggests, it's blatantly obvious when it happens. The battery should fit flush with the lower case. If it doesn't, or you get strange trackpad behavior, check it.

    Here's an image of an extreme case:

    http://flickr.com/photos/frolab/2662423118/

    and another that's more subtle:

    http://www.flickr.com/photos/peem/199164333/
  • Templeton Peck Level 9 Level 9 (59,290 points)
    *"How do you tell if the battery is swelling?"*

    You can tell just by looking at it.
  • Mike B Level 3 Level 3 (915 points)
    I also have an Intel Core 2 MBP, 20 months old now. Previously no problems from the battery until 2 days ago when I noticed it has swollen by about 8mm. This seems to have happened very quickly as I move around a lot with the machine and haven't noticed the uneven surface on the underside before.

    I guess it's onto Apple on Monday morning to see what they say, I haven't got apple care unfortunately but to be honest this should not happen on a 2000 Euro top of the line laptop after 20 months, it shouldn't happen even after a couple of years for that matter.
  • S.U. Level 6 Level 6 (8,360 points)
    Check out this article:

    http://www.apple.com/support/macbook_macbookpro/batteryupdate/

    I think you can make the case that your battery is defective and that you should get a free replacement. Be sure to cite this article or take it with you when you talk to Apple.

    Good luck!