Itunes could not contact the IPhone Software update server because you are

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Itunes could not contact the IPhone Software update server because you are

I love my iPhone and still able to use but up unitl now with the new release of the iTunes 8.0 version I cannot update the software on my original iPhone. I am still running 1.1.4 versio software and wanted to upgrade to the new 2.0.2 software but I get iTunes could not contact the iPhone software update server because you are not connected to the internet. Ok, obviously I would not be able to post this. I contacted apple and they tell me to uninstall this...reinstall this...blah blah blah. My internet connection was always working with the older version iTunes. I keep telling apple that it is there software but the keep insisting that it is my computer. Is anyone else having this problem with the new iTunes? If so, how did anyone correct it?

hp, Windows XP

Posted on Sep 11, 2008 11:24 PM

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Answer 1

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fastmx5 Author

Level 1

1 points

Sep 12, 2008 12:20 AM in response to fastmx5

I finally figured it out myself after scrolling on the internet. This apple guys are suppose to be smart. Anyhow here is what I did for anyone having the same problem. I went to *START, CONTROL PANEL, INTERNET OPTIONS, CONNECTIONS, LAN SETTINGS*, and checked automatically detect settings. It worked

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Answer 2

Fireface

Level 1

0 points

Sep 12, 2008 4:19 PM in response to fastmx5

Took me forever to figure this one out. Disable PeerGuardian 2 if you're running it.

Worked like a charm after that...

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Answer 3

Sep 22, 2008 12:32 PM in response to fastmx5

That worked for me as well!!
Thank you, I had the same problem....

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Answer 4

CandraM

Level 1

0 points

Nov 4, 2008 10:33 AM in response to fastmx5

Okay I haven't been able to update my iPhone ever since I updated my iTunes to the 8.0 version either! I just followed your instructions and changed the setting on my control panel and then asked to update and it started updating and after about 10 seconds it popped up with the same message that iTunes could not contact the iPhone software update because you are not connected to the internet. Check back or try again later or whatever. So I went back to the Internet Connections to make sure that my changes saved and they did but it still will not update my phone...this is soooo frustrating!!!! Please help!

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