5 Replies Latest reply: Oct 1, 2008 5:08 AM by Wisconsinner
riz rushdi Level 1 (0 points)
Hi guys!

I have a 19 months macbook pro. I've tried using 2 different AC adapter but my mac's battery is still at 0% and the status says "Battery is not charging". I think my battery is dead but the LED battery indicator on my battery shows 5 lights, means its at full power.

I've tried to disconnect the AC cable and remove the battery, then press the power button for 10 sec but nothing change when i start my mac again...i also tried to reset my PRAM ( i think ) by holding a cmdopt+PR while rebooting but it didn't help to solve the problem too. I also have the battery update 1.2 installed on my mac and the results is still the same.

This is my battery info from system profiler. I hope someone can tell me what to do before I visit the Apple store.

Battery Information:

Model Information:
Serial Number: SMP-ASMB014-3658-b12
Manufacturer: SMP
Device name: ASMB014
Pack Lot Code: 0001
PCB Lot Code: 0000
Firmware Version: 0102
Hardware Revision: 0202
Cell Revision: 0100
Charge Information:
Charge remaining (mAh): 0
Fully charged: Yes
Charging: No
Full charge capacity (mAh): 0
Health Information:
Cycle count: 298
Condition: Check battery
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 12528

System Power Settings:

AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 15
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 5
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes

Hardware Configuration:

UPS Installed: No

AC Charger Information:

Connected: Yes
Charging: No

Macbook Pro, Mac OS X (10.5.4)
  • iVmichael Level 6 (13,725 points)
    You've done all you can (reset SMC and PRAM) - the battery is dead and gone, time to buy a new one.
  • riz rushdi Level 1 (0 points)
    I'll try to start my macbook pro with my friend's battery tonight.. and i think the result can help me to decide. Thnx
  • neuroanatomist Level 7 (31,690 points)
    Stop using the battery right now!!

    See this page:


    Note the symptom, +"Battery exhibits low charge capacity/runtime when using a fully charged battery with a battery cycle count (as shown in System Profiler) of _less than 300_."+ You are at 298 cycles. I'd try visiting the Apple Store before you pass the 300 mark...
  • riz rushdi Level 1 (0 points)
    I buy a new one last week..hmm now im looking for a beeter care of MBP batttery
  • Wisconsinner Level 1 (10 points)
    I am having some strange battery behavior. I bought a FastMac TruePower Battery that is supposed to have extended capacity. Now when the battery dies, i plug in my MagSafe to charge it and it immediately says 'not charging', but then begins to charge. It either continues to charge and gets stuck at 80% or so and reads "calculating" in the menu bar, or just jumps between 'charging' and 'not charging'. The symptoms are very strange, and FastMac already sent this battery back saying it passes all of their tests. I do not want to send it back again because they charged me to send it back to myself even though it still does not work as advertised. I have my original Macbook Pro Apple battery which still charges fine, so i assume it is a problem with the battery based on a simple process of elimination.

    Battery Information:

    Model Information:
    Serial Number: BIT-ASMB012-***-* <Edited by Moderator>
    Manufacturer: BIT
    Device name: ASMB012
    Pack Lot Code: 012d
    PCB Lot Code: 050d
    Firmware Version: 647e
    Hardware Revision: 2700
    Cell Revision: 0000
    Charge Information:
    Charge remaining (mAh): 2116
    Fully charged: No
    Charging: No
    Full charge capacity (mAh): 5029
    Health Information:
    Cycle count: 24
    Condition: Good
    Battery Installed: Yes
    Amperage (mA): 2628
    Voltage (mV): 11962