Problem with .TIF attach in email

Question

Level 1

5 points

Problem with .TIF attach in email

When I receive an email with a tif attachment my iphone shows a box within "?" and don't display the image.
But sometime iphone shows the tif attachment.
Why this? What type of difference?

Windows Vista

Posted on Sep 12, 2008 3:13 AM

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Answer 1

Sep 12, 2008 3:26 AM in response to Ethan_0k

Mail sometimes has problems with certain tif images. One workaround is to tap the arrow button at the bottom of the email, then tap Save Image - you can view the image in Photos > Camera Roll.

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Answer 2

Ethan_0k Author

Level 1

5 points

Sep 12, 2008 3:37 AM in response to neuroanatomist

I've tried to solve problem doing this but don't work.

But the problem seems ti appear only with some type of tif files. If I send to me some tif files it works great always.
Other tif file don't work. Never!
All files are tif and i can view them on my pc.

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Answer 3

Sep 12, 2008 4:26 AM in response to Ethan_0k

Check the size of the files that open versus the files that do not. Are the ones that don't open larger than 2 MB?

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Answer 4

Ethan_0k Author

Level 1

5 points

Sep 12, 2008 5:57 AM in response to neuroanatomist

No both files are 90kbytes ...

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Answer 5

Sep 12, 2008 6:03 AM in response to Ethan_0k

Likely something specific about the files themselves, then (e.g. type of compression, byte order, etc.) - things that can be set when saving a tif in Photoshop, for example.

You can submit feedback to Apple: http://www.apple.com/feedback/iphone.html

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