iTunes update server could not be contacted error!! HELP!! :)

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Level 1

0 points

iTunes update server could not be contacted error!! HELP!! :)

ok.. I have the exact same issue as everyone else does.. My internet connection is fine.. I am able to browse the internet.. go into the itunes store in itunes.. download music.. Stream video previews.. but I just dont get how or why itunes can not be contacted I have tried:

- Flushing my DNS.. over and over...
- Going into internet options, Selected and Enabled automatically detect network settings and clicking OK, and OK
- Samething as top but Deselecting auto find network settings.. clicking OK, then OK, Then going back in and Selecting Automatically detect and OK, OK..
- Reinstalling itunes
- Restarted the workstation over and over..
- Disabling/enabling the network card..
- reset the network card.
- ipconfig renew and release.
- I dont have any firewall or antivirus installed other then the windows firewall which is disabled in the management consoled.
- Added the following in the dns, router, and everywhere that could be a possibility.
a. www.apple.com.akadns.net
b. a227.da1.akamai.com
c. confused: phobos.apple.com

ok.. is there anyone out there who is having the same problem?? or found a solution to this? been seraching for weeks on already.. thanks

N/a, Windows XP Pro

Posted on Sep 12, 2008 7:56 AM

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Answer 1

polydorus

Level 6

11,967 points

Sep 12, 2008 8:11 AM in response to vplusive

Have you tried this one?
http://support.apple.com/kb/TS1814?viewlocale=en_US

It relates to the iPod update server, but who knows?

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Answer 2

Sep 13, 2008 11:18 AM in response to polydorus

Confirming this problem on xp (error msg: The Apple Software update server could not be found. Check your Internet settings and try again.) with Apple Software Update version 2.1.1.116

Tried the auto-LAN settings in TS1814 with no change. The software update product worked fine over the past 6+ months and just started flailing in the last month.

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Answer 3

Nestor5

Level 1

115 points

Sep 24, 2008 7:46 AM in response to vplusive

Can you go to your Internet Explorer Properties and under Connection settings & the LAN setting below- make sure Proxy is OFF.

I unchecked the Proxy (which I have as activated for logging into my office network) and the Apple Software updater started working. Woohoo !

Hope this works for you.

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Answer 4

dmavani

Level 1

0 points

Nov 13, 2008 6:50 AM in response to vplusive

Hello vpulsive. I am getting the same problem and have tried everything. Were you able to find a solution. If so, please help me out as well.

Thank you.

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Answer 5

Maru_

Level 1

0 points

Nov 24, 2008 9:27 AM in response to cardholdingmember

I'm facing the same issue. Tried everything but nothing's worked. I'm starting to freak out. Could someone please help me.

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Answer 6

ECBurns

Level 1

0 points

Nov 25, 2008 8:35 PM in response to vplusive

Here is what worked for me. Hope it works for you too.

1) Open Internet Explorer
2) Go to "Tools" and select "Internet Options"
3) Go to "Advanced" tab
4) Click "Restore Defaults"

Good Luck.

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Answer 7

del200

Level 1

0 points

Jan 29, 2009 2:36 PM in response to vplusive

Same Problem here { _}
My iTunes has not been able to connect to internet while everything else runs ok.
Tried all the things below.... no joy!!

If I disable my Norton Internet Security iTunes connects to internet, but when I enable security again it fails.

Any ideas on settings??

Thanks

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