disc burner or software not found

I just called Apple and I was told that I have to pay $30 to get someone to help me by phone with this problem. But I've emailed and no one has answered. I'm beyond frustrated.

I'm also having this problem, and it's really frustrating. I'm running Mac OS 10.4 on a PowerPC G5 Desktop.

I just got this email from customer support.

"Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available.

Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible. Have a wonderful day!"

I hope this helps everyone.

I had the same problem when I updated my itunes also. I took my computer to bestbuy and the computer geeks there told me it is a known problem with itunes and fixed it for me so not i have a cd burner again but now its telling me no disk recording found

Spent DAYS importing all my CDS's. I could select and burn MY MUSIC from itunes playlist to MP3 CD's. NOT NOW. Apple has converted all MY MUSIC to MP4 and it want burn as MP3 to CD. MY MUSIC - I can't get to burn on CD so I can play MY MUSIC in my truck, boat or office. THIS *****!!

I've been logging onto the discussion threads since Friday hoping that someone had an answer. I'm trying to be patient but I want to listen to my music that I just downloaded. I've spent a lot of money to listen to music the way I want to hence the term "i"Tunes. This really *****! I know software can have issues but ****! I even Goggled the problem I found a couple of blogs that stated iTunes 8.0 ***** and the program erases your cd/dvd drivers.

Message was edited by: cljones2626

I have a HP laptop with Windows Vista. When I installed I-tunes, my DVD drivers were disabled. Fry's changed my registry and fixed the problem. When I downloaded I-Tunes 8--it happened again. Fry's identified it as an I-Tunes problem and once again changed my registry. I can now use my DVD, but the DVD option with I-Tunes is disabled. I can listen to my music, download my music to my IPhone, but I cannot make a CD or DVD from I-Tunes until this problem is fixed by Apple. Is there a fix coming any time soon?

This hole matter is really starting to **** me off. Apple needs to hurry up with a fix already. I've never had any problems with Apple/Itunes or my Ipod before but this mess is really making me never want to buy an Apply product again.

I absolutely agree. WE NEED A FIX NOW APPLE!!! TOTALLY UNACCEPTABLE!!!!

ARE YOU SERIOUS?????????? We shouldn't have to call and pay someone to fix a problem that they freakin created.

Same problem here and still no resolution. I have an Mac with intel chip, OS 10.4.1 and cannot burn CDs/DVDs. The disk inserts and the burning process starts only to have the disc spit out after two minutes. Something burns to the disc by the way so it cannot be reused.

This is extremely frustrating and you are all correct - Apple should step up and fix this or stand behind their product. I've spent thousands of dollars on iTunes, I expect to be able to burn my music to a CD.

This is the first-time I've felt like I was dealing with Microsoft.

im having problems today i got itunes 8 big mistake should have kept the old one now i cant make cds says no disc burner software found when are they going to reslove this issue

My Vista PC now freezes when a blank DVD or CD is put in it. I hope Apple gets this fixed fast.

i am having the same issue.

wondering if anyone has had any updates at all?


just very frustrating.

ok after four long hours with apple and finally being told to contact Toshiba directly...A fix was found!!!!! It ***** and takes lots of time but this one worked when nothing else did. I had to completly reset my computer, back to factory setting with nothing on it. iTunes is back on it now and is working great!!! But I still hate apple!