Hi all,
I searched the answers everywhere, all around the websites. The problem was always there. If I didn't have the error message in itunes my dvd-cd driver was wrong and if I change the parameters in registry, my dvd-cd driver worked correctly in windows but not in itunes.
After 8 months, I found the solution yesterday. I did the changes and WOW all is OK now. Believe me, this is THE SOLUTION and I'm very happy.
You must do the changes with the registy with regedit (see other answers) but after is VERY IMPORTANT that you follow this ...
Go to this website and follow the instructions for the file AFS driver
http://www.gearsoftware.com/wiki/index.php?title=CD/DVDdrives_disappear_after_installingiTunes
Here the complete explanation:
ummary:
After installing a GEAR Software or a GEARWorks GEAR Powered Product (such as Apple iTunes and Norton Ghost) on Vista, the CD/DVD drives disappear in Windows Explorer and the installed software is unable to detect any CD/DVD drives on the system.
Discussion:
After investigating this issue, we have determined that the issue is being caused by the presence of the Audio File System (AFS) driver from Oak Technologies.
The AFS driver adds CD recording functionality to certain versions of the following software:
* HP Memories Disc Creator
* Liquid Audio
* Portal Player
* Oak Technology SimpliCD
* Broderbund's Print Shop version 20
It appears that the AFS driver does not meet Windows Vista driver signing requirements and thus is not compatible with Vista. As a result, the AFS driver prevents the GEARAspiWDM.sys driver from functioning correctly resulting in CD/DVD drives ‘disappearing’ in Windows Explorer and applications using the GEARworks API, such as Apple iTunes and Norton Ghost.
Solution:
Disabling the AFS driver appears to resolve the issue.
This can be done by renaming the afs.sys driver file in the C:\Windows\System32\Drivers directory to afs.txt and rebooting the system. After the reboot the CD/DVD drives should re-appear in Windows Explorer and be available in GEAR and GEARworks powered product (such as Apple iTunes and Norton Ghost).
Note that disabling the AFS driver may result in the loss of the CD recording functionality in the above mentioned software that uses the AFS driver.