Ethernet connector doesn't snap into port

Question

Level 1

11 points

Ethernet connector doesn't snap into port

I have a quick question about the ethernet port on the MacBook I just purchased a week ago:

On my older MacBook, a standard ethernet cable snapped firmly into the ethernet port. On the new laptop, it doesn't snap. It just seems to rest loosely in the port, and the connection doesn't seem secure. (I haven't tested the connection yet to see if it's live.) Am I doing something wrong?

Thanks

MacBook 2.1 GHz Intel Core 2 Duo, Mac OS X (10.5.4)

Posted on Sep 13, 2008 4:23 PM

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Answer 1

Kappy

Level 10

362,007 points

Sep 13, 2008 5:28 PM in response to CK241

Either you have a bad connector or you need to push the connector in with more force or the connector is in upside down or the port jack is defective. Take your pick.

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Answer 2

y_p_w

Level 6

17,762 points

Sep 13, 2008 5:29 PM in response to CK241

Sometimes the individual shape of the connector (especially the little press-tab) is slightly different. I've had some connectors fit loosely while others fit OK or tight in the same port.

Maybe try another cable if you've got one.

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Answer 3

CK241 Author

Level 1

11 points

Sep 13, 2008 5:57 PM in response to Kappy

You're right: pushing harder did the trick. I hadn't wanted to force it until I made sure there wasn't a compatibility issue.

Thanks a lot

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