Skip navigation
This discussion is archived

safari not working

3456 Views 6 Replies Latest reply: Oct 17, 2008 3:30 PM by Ayod RSS
marijuana69 Calculating status...
Currently Being Moderated
Sep 14, 2008 12:28 AM
I opened up Safari and I got this message...

"Safari Web Browser has stopped working.
A problem has caused the program to stop working incorrectly. Windows will close the program and notify you if a solution is available."

I restarted my computer and the message came up, and then i removed and reinstalled it, the message came up again.

Is there any way I can fix it?
  • Reverse_Parn Level 2 Level 2 (210 points)
    Currently Being Moderated
    Sep 14, 2008 8:02 AM (in response to marijuana69)
    The installation is corrupt on your PC. It could be a few things.
    Network Client, Other OS
  • Ayod Calculating status...
    Currently Being Moderated
    Oct 10, 2008 11:09 AM (in response to marijuana69)
    I have the exact same problem. I've restarted my computer, I've repaired Safari, I've reinstalled, I've uninstalled it completely then reinstalled. I feel like the only solution to be able to use Safari again(which worked for awhile but no longer does) would be a complete reformat of my hard drive! This seems to be a common problem for Vista users, is there ANYTHING else that can be done to fix this?
    toshiba
  • Reverse_Parn Level 2 Level 2 (210 points)
    Currently Being Moderated
    Oct 10, 2008 1:21 PM (in response to Ayod)
    Somethings wrong.... most likely another program is running that is interfering.

    Try rebooting in Safe Mode. Try starting Safari. Does it crash?
    Network Client, Other OS
  • Ayod Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 11, 2008 4:30 PM (in response to Reverse_Parn)
    Not a computer whiz here. How do I reboot in safe mode and start Safari?
    toshiba
  • geo_apple Calculating status...
    Currently Being Moderated
    Oct 12, 2008 7:30 PM (in response to marijuana69)
    1- Uninstall Safari
    2- Go to C:\Users\Your user name\AppData\Roaming\Apple Computer\Safari
    3- Copy the folder called "Preferences" + the file "bookmarks" to a new folder in your documents
    4- Then delete the folder called Safari (C:\Users\Your user name\AppData\Roaming\Apple Computer)
    5- Go to C:\Users\George\AppData\Local\Apple Computer and delete the folder called Safari
    6- Install Safari
    7- Open safari once (just to make sure that is working ) and the close it again.
    8- When installation is finished you will be able to use Safari, but all your bookmarks and preferences will be gone. The good thing is that you saved those in a folder in your documents. Go there and cut those two files, then go to C:\Users\Your user name\AppData\Roaming\Apple Computer\Safari and pate them there (make sure that Safari is not running while you do this) After you’ve pasted the two documents close everything and lunch Safari. Everything should be back to normal
    Dell Inspiron 1720, Windows Vista
  • Ayod Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 17, 2008 3:30 PM (in response to geo_apple)
    This fixed it. Thanks alot!
    toshiba

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.