1 Reply Latest reply: Sep 16, 2008 2:07 AM by tikael
thisisit Level 1 (0 points)
My iPhone has just past a year old, actually it's now 54 Weeks since I purchased it. The Touch Screen has just stopped working, it was fine, I went to unlock it and it didn't respond. I've now reset, restored etc and the touch part of the screen is just dead.

Has anyone had any experience getting Apple to fix a phone after the warrenty has expired? The touch screen seems to be a common problem with the phone, and it renders it completly useless and if just happens to fail just after the warranty has expired the only option is to pay for a brand new phone, or use the $199 service option.

iphone 1.0, Other OS
  • tikael Level 1 (0 points)
    Call iPhone support or talk to a genius at an apple store. If it is an issue that is really common they might make an exception to the warranty. Can't hurt to ask if you have the time to wait on hold.