Unknown error 0xE800002E) while installed app from iTunes

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Unknown error 0xE800002E) while installed app from iTunes

I have had this problem for months. I cannot install new applications or application updates from iTunes to my iPhone 3G. This morning was another example: I tried to update the AIM application--as iTunes had detected there was one available. It appeared fine, but we all know that iTunes doesn't actually complete the installation until after a sync (which is dumb by the way).

Upon the first sync, I received the following error:

The application "AIM" was not installed on the iPhone "Montek's iPhone" because an unknown error occurred (0xE800002E).

This happens repeatedly. The only workaround I have found so far is to completely remove the application and reinstall it but this is TOTALLY frustrating. Please help!

Software Version: 2.1
iTunes Version: 8.0.0.35

Dell, Windows XP Pro, iPhone 3G

Posted on Sep 16, 2008 4:41 AM

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Answer 1

Sep 16, 2008 5:51 AM in response to montek

I had the exact problem. I tried a number of suggestions, but the only thing that worked was to delete all applications, restore, and set up as a new phone. Then go back and install all applications. It's a pain to do, but solved the issue.

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Answer 2

Sep 18, 2008 10:00 AM in response to montek

The same thing is happening to me, only for AIM.

An interesting note here is that even after removing AIM, I cannot reinstall it - either from itunes or App Store. I also noticed that in the preferences, there's an empty entry for AIM there.

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