Apple Logo of death!

You need a working phone, in its current state it will not do anything.

Normally I'd say take out the battery but one cannot do that with the iPhone so you need to try the hard reset.

Push the power button and the start/ HOME button at the same time. This should restart the iPhone. If you can't do this, then it's a tech issue for support, those geniuses, I guess.

have you tried a hard re-set? Hold down the power button and home button down together until the screen turns off, usually this will show the slide to power off would appear and you continue to hold until the screen re-freshes, but in your case I would just persevere until the screen reacts. If this doesn't work then I am not sure... Good luck.

Mike

Hi Rory... sorry you've come unstuck. You're not alone!

There are various threads that may be of help. In the end I managed to kcikstart my phone after the Apple Logo of Death ⚠ by following advice I found on here... connect the phone to your computer. Do a hard reset by holding both power and home buttons down until the Apple logo comes up - then continue to hold down for a good while yet... it'll reboot either once or twice and with luck iTunes will then recognise the phone and offer you the chance to restore.

Then if you're really lucky you may be able to restore from your last backup. I wasn't so lucky - it told me that my backup was either corrupt or wasn't compatible with my iPhone.

It may also be worth scanning the forums further before you give up on your data by doing a hard reset... seems that there may be a magic combination of keystrokes that can temporarily revive the phone for at least long enough to get off your valuable photos etc...

Hope this helps a bit! At least you know you're not on your own anyway!

forgot to say, if you connect it to iTunes you could try the restore function on the info tab, sorry if you have already... This will wipe and reset the phone from scratch.

Hi RoryPhillips,

The tips in this article will resolve most restore issues.
http://support.apple.com/kb/TS1275

If iTunes continues to give the 1611 error, the iPhone may need hardware repair. Make a reservation to have a Genius at a local Apple retail store take a look at it or call AppleCare.
http://www.apple.com/retail/geniusbar/
U.S. iPhone technical support: 1-800-MY-IPHONE (1-800-694-7466)

Jason

Just wanted to note that I first experienced the Apple Logo Screen of Death two days after upgrading to iTunes 8 and firmware 2.1. Immediately before the ALSOD, Safari became unresponsive, so I initiated a reboot, which resulted in the ALSOD. I thought the update was supposed to fix this problem -- what gives?

hi

if you're feeling brave try this solution (it saves you having to restore and lose data)
http://www.ipodtouchfans.com/forums/showthread.php?t=94707

🙂