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Small Black Vertical Lines follow my mouse pointer AND surround all ICONS

Small Black Vertical Lines follow my mouse pointer AND surround all ICONS on my desktop. I just turned on my computer and it showed like this. I already tested my monitor and it's not the monitor.

See a picture of my problem here on my me gallery:

http://gallery.me.com/egarfias/100024

Looking at websites, it's fine the display but any icons and my pointer and things that move have these lines following! Looking at VIDEO, it's the picture is full of white and black lines though you can see the video just fine.

Any ideas? Thank you!!

Power PC G5 w/10.5.5, Mac OS X (10.5.4)

Posted on Sep 16, 2008 8:03 PM

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27 replies

Sep 16, 2008 9:26 PM in response to Samsara

Thanks for the quick reply! I am glued to this forum for the rest of the night! I can't concentrate on anything else.

Anyway, changed the resolution from my current to 800X600, etc back and forth a couple of times but no luck. I tried to see if the changing the number of colors does anything but it just makes the lines blue and worse.

Thanks you for your reply though!

Applications and internet windows look normal, just fine, but anything related to an icon or anything that I move around has the lines around that follow it.

Sep 16, 2008 9:44 PM in response to macboyme

Did this just happen after you upgraded to 10.5.5? What kind of video card do you have and exactly what PowerMac are you using? What kind of monitor?

It's possible reseating your video card would help. It's also possible that resetting the PRAM and/or pressing the PMU reset button might help. I would try the latter two before the first.

Do you have an external drive you can back up to by any chance, preferably a Firewire disk? Do you have an additional internal drive?

Sep 16, 2008 10:01 PM in response to Samsara

Thanks again for your assistance, Samsara!!

I am using a G5 that had Tiger before. I recently upgraded to Leopard.
I think a few days ago I upgraded to the 10.5.5 via a Software update, but it was working just fine after that. I just turned on the computer now and I had this problem...

I am using a 15" Sony LCD screen which is 5 years old. The video card is ATI Radeon 9800 Pro.


I don't have an backup drive to use with Time Machine, but I am gonna get one for sure.

I tried the PRAM reset method but it didn't work. I will
pressing the PMU now...

Still working on this--thanks!!

Sep 16, 2008 10:22 PM in response to macboyme

I am in Safe Mode now: This is the weirdest thing: A bit from column A AND B:

The display is perfect EXCEPT for two parallel lines of 17, 3 millimeter-long black lines that follow the pointer everywhere it goes.

Get this: my current display is 1024x768, but when I change it to 640x480, the pointer and everything is perfect! (of course, I can only see a fraction of my desktop)

But then again... when I zoom in and out holding down control (in 640x480) the pointer lines appear again, but less lines. They disappear when I re-reset it to 640.

Strange.

But yeah, safe mode is NEAR perfect with the except of the cursor lines. I can screen grab my cursor though to show...

Sep 16, 2008 10:30 PM in response to macboyme

You've also tried disconnecting and then reconnecting your monitor, right? What type of machine do you have? Single, dual processor etc. RAM .

Oh, to your last post do you have Universal Access enabled? Try turning that off. Try a few more resolutions and different Mhzs in the Displays control panel. It's encouraging but something is still off.

Sep 16, 2008 10:41 PM in response to Samsara

Yes, I tried everything with the monitor. I am 99 sure the monitor is not the problem....

It's a Dual 2 GHz PowerPC G5

Memory is 2 GB DDR SDRAM

I have just the zoom on with the Universal Access. Getting warmer:

The lines are less on the pointer. I did a test and lines are def more prominent with the zoom on.

But the lines are still there. I am still in Safe mode when I did this.

Sep 16, 2008 10:54 PM in response to macboyme

Ok, does it get worse again when you start up the regular way? Check this page and see if you have this latest (albeit old) update.
Edit: http://ati.amd.com/support/drivers/mac/macosx10-4x-3x-radeon.html

And finally the most important thing I can think of now. Do you have the original disks that came with the mac. Usually they are gray?

Message was edited by: Samsara

Sep 16, 2008 11:32 PM in response to Samsara

I restarted the Sony monitor--no change.

I went back to normal startup: the problems is still there. Really, the most important views minus videos are just normal/fine, but I guess I could start the computer is safe mode every time....?

Could it be that my graphics card is failing? And why would that be?? Is that common? That is the only thing I can think of...

Sep 16, 2008 11:55 PM in response to macboyme

Nah, always booting in safe mode isn't the way to go. And yes, it could very well be your video card. I've been trying to work you around that possibility but that may in fact be what it is. Just curious, what happens if you run your screensaver?

Anyway here's my summation of things you might try in the best order, I feel. I'm going to bed soon but you might be able to catch me if you have any questions. These are also in lieu of anyone else posting a more adequate answer.

1. Run Disk Utility after you've started up from your leopard system disk. Slim chance there that it might fix something.

2. Take out and reseat the video card. That might cure it.
http://www.info.apple.com/usen/cip/pdf/g5/073-0808.pdf

3. Get those original disks and run the Apple Hardware Test that is on one of them. That might tell you if your video card is bad.

4. Get a firewire drive to make a bootable clone of your system to. Look up Superduper on the net and use that. It's free for what you want to do now. It costs money for additional features. After you have made the clone, download the 10.5.5 Combo Update from Apples downloads page and reapply it to your system. Granted, if that doesn't work you'll be out the money for the drive, but you should really have a drive to back up to anyway. First for Data safety and then for troubleshooting a myriad of problems that can arise.

Lastly, you may have to consider getting a new video card. It would be good if you could take it to a mac genius at an Apple store near you but I know that lugging the towers around are heavy and awkward.

Well, that's the best I can come up with. I hope someone else chimes in with better info for you. Definitely try to get those original system disks. And yeah, video cards can go bad more often than we like. Good luck. Write back and let me and everyone else here know how you make out.

Message was edited by: Samsara

Small Black Vertical Lines follow my mouse pointer AND surround all ICONS

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