10377 Views 4 Replies Latest reply: Oct 26, 2008 8:07 PM by rccharles
i'm experiencing the same issue and have yet to get it resolved. i tried apple techs locally and they were not able to assist me. entering a new password still did not take. i was told i need the original discs to reboot. unfortunatley, i can not find them. any ideas? where can i get the reboot discs for my notebook. my serial number is W85430QPSX3. it's a Powerbook G4 17" notebook.
Seems like the some type of hardware problem. Could you try an external keyboard? You'd need to run the disk utility to check out your hard drive. You'll need either the original disk or a retail version of the operating-system.
Here is the stuff on resetting your password.
Changing password from single user mode:
You can also change the administrator's password from single user mode or create a new administrator account.
You need to get into single use mode for steps one and two that are listed below.
This page will tell you how to get into single user mode.
Basically, you hold down the command-s key then powering on your machine. The command key has a little apple symbol on the lower left. It is between the alt/option key and the space bar. On a PC keyboard, it will be the windows key, I think.
1) You can change the password on an account. ( Do you know Unix. You are in a Unix single user console. ) The setup commands you need should be listed on the screen. For Mac OS 10.4.11, the commands are:
# Type the follow two instructions to accessing the startup disk in read/write:
/sbin/mount -uw /
# Start up some utility processes that are needed.
# You will probably need to press the enter key once the system stops typing.
# To find out the users on the system type, use the list command:
# One of these accounts will be the administrator.
# Pick one of the users which I'll call a-user-name and type it in this command:
# and enter the new user password. You need six characters.
# You will need to enter your password twice. Your typing will not show up on the screen just
# press enter when you complete the typing.
# For cryptic information on these commands try:
The root account isn't enabled by default. I am not sure if changing the password on root will enable it.
2) Get the Mac to set up an additional administrative account. You can then change the password on your old account.
Start with your computer power off. Hold down command-s. Power on your computer.
Type in the following:
The first two commands will depend on your release of Mac OS X. Looked at what is typed out in the console to determine the exact format.
# Type the follow two instructions to accessing the startup disk in read/write. Press return after each command.
/sbin/mount -uw /
#List all files. The l is a lower case L.
#The move command acts as a rename command in this format.
mv -i .applesetupdone .applesetupdone.old
Once you've done that the computer reboots and it's like the first time you used the machine. Your old accounts are all safe. From there you just change all other account passwords in the account preferences!!
The above the idea came from a post by JoseAranda at September 9, 2006 3:48 AM
You will need to scroll down to see this post. Search for applesetupdone
Once you have a new administrative account, you can change the password of your old administrative account
blue apple > System Preferences > Accounts
Message was edited by: rccharles