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How to change defaults in Colorsync utility?

I've got a problem where print previews (with correct paper profile selected in Photoshop Elements) look washed out and inaccurate.

When I open the Colorsync utility, then under Drivers tab there are blue dots against the printer and the 'standard' profiles for the printer (in my case Epson SP R800).

If I set the paper profile in Elements to this 'standard' profile then the previews look OK, but I want to select the correct profile for the paper I'm using.

What do blue dots mean? Presumably default as they are in default column. How do I change them as there is no option for doing this. I presume they were set to this standard profile when the printer software was installed.

PB G4 15inch 1.67Ghz, Mac OS X (10.4.10)

Posted on Sep 17, 2008 12:44 PM

Reply
6 replies

Sep 17, 2008 12:53 PM in response to Adrian Langford

Hi Adrian,

Checking and repairing color profiles
If you experience trouble with a ColorSync profile, you may be able to determine the problem by using ColorSync Utility. For example, a profile may contain information in a nonstandard format.

You can use ColorSync Utility to verify and repair the profile.

Open ColorSync Utility, located in /Applications/Utilities, and click Profile First Aid in the toolbar.
Click Verify and then follow the instructions.
To see which profiles you have installed, click Profiles in the toolbar.

You may not be able to repair a profile if it is on a network or in a locked folder.

The blue dot indicates your default printer.

Carolyn 🙂

Sep 17, 2008 2:59 PM in response to Adrian Langford

Elements does not do soft proofing, so you cannot use a paper profile as your color space in the way you want to do. The only way to use a paper profile is to choose printer color management and select it there, or use PSE color management and choose paper/ink in the driver after turning off printer management.

In any case, the Elements print preview window is not fully color managed. It's for positioning, not for checking color fidelity.

Sep 18, 2008 2:19 PM in response to Barbara Brundage

Take care with letting Adobe manage colours for printing as they have accepted they have a serious problem with most printers.... see their replies to me below. also printer managed output is not as good as adobe's was in PSE4 I have gone back to PSE4.

to get Adobe to accept they had a problem I sent them prints of the images printed in both PSE4 and PSE6 I also they sent them a CD with the images in photoshop format. they then after a while sent back the following replies ....

replies from Adobe about my problems...

Finally a couple of replies from Adobe re colour problems and they have accepted that they are double managing the image and that I should use printer management to do the colour conversion.. here are their two replies and the comment that they will now drop me until???????



Answer #1 

Your Customer Service Number is: 129800224 

Thank you for contacting Adobe Technical Support. 

After consulting with my colleagues about the issue you raised, I can let you know the following: 

The issue is both on our as well as the driver software side and the workaround we have given is the best available at this time. This issue is affecting all printers, not just Epson or Canon. 

The new PSE6 effect that you are seeing in the print preview is indeed an attempt at soft proofing. However since Photoshop Elements managed prints are incorrectly double colour managed it is not as useful as it was initially designed. 

As to the exact details of why this occurred, we have no official information. 

We believe that this will resolve the issues you are experiencing, however, should the reply not help solve the problem, please contact us again, quoting the case number given above, and we will re-open the case. 



Answer # 2 
Subject: Re: Adobe TS #180107025 / Mario / PSE6 oversaturated Print (KMM3793441I51L0KM) 

Dear Mr. Laugesen, 

We have had word back from our engineers regarding your issue. 

The Photoshop Elements team are aware of the problem and are working with Apple and the printer manufacturers to get this to work correctly. In the meantime, the only workaround is to switch off colour management in Photoshop Elements and let the printer handle the colour management. 

Unfortunately we can not make an estimation as to when a fix will be provided. We will close the case for the time being as there really is nothing more we can do about this issue besides offering the suggested workaround. Closing this case does not mean that the research will stop however and the engineers are working on a solution to this.

Sep 18, 2008 3:00 PM in response to elol

Thanks Barbara and Elol for enlightening replies!

I'd no idea PS/PSE had this problem with colorsync which seems pretty serious considering how many pro and amateur photographers rely on it. Very surprised it's not yet been fixed.

Since posting I've found references on other sites to this problem (one claims it's a photoshop/Mac/Epson problem not extending to other printers.

For now I'll stick with printer color management which seems to work beautifully anyway.

Sep 18, 2008 11:52 PM in response to Barbara Brundage

Adobe support in amsterdam did their testing using a CANON printer while mine is an Epson R2400.

scary. it seems like a hit and miss

the scary part is that most people do not know that the prints are more saturated. think that the editing in Raw or in PSE6 was wrong. They then adjust the colours accordingly. It appears to me that as they use CS3 code extensively in PSE6 they just moved code accross without applying fixes etc..

When PSE7 or fix then comes along you will see the difference when the double managing is no longer occurring. You must now fix colours again.

the casual user will never see this as they do not print same images again and again.

The same problem occurred in CS3 but adobe released a new version 10.0.1 see
*Adobe KB NOTE*
*Images printed to an Epson Stylus printer are too dark or have a magenta or green color cast*

ISSUE

*When you print from Adobe Photoshop to an Epson Stylus printer such as the Photo 2200 (Photo 2100 in Europe), Photo 2400, or the Pro 4000, colors may be too dark or have a magenta or green color cast*.

SOLUTION

Solution 1: For Photoshop CS3, install the Photoshop CS3 10.0.1 update.

Download and install the update from the Adobe website at www.adobe.com/downloads/.

When printing, choose Photoshop Manages Colors from the Color Handling menu in the Print dialog box, and then disable color management in your printer.

Solution 2: For Photoshop CS2, let the printer manage the colors.

In Photoshop CS2, choose File > Print With Preview.
Select Let Printer Determine Colors from the Color Handling menu.
Click Print.
In the Print dialog box, click Properties (Windows) or Print Settings (Mac OS). Navigate to the color management option in your printer driver and make sure it is turned on. Read the documentation that came with your Epson printer for more information how to let the printer manage the color.
ADDITIONAL INFORMATION

When you choose Photoshop Manages Color (Photoshop CS3) or Let Photoshop Determine Colors (Photoshop CS2) in the Print dialog box and correctly disable Color Management in the printer, the Epson Stylus printer drivers ignore the profile information and double color profiles. This results in over saturated images or images with a color cast.

To avoid this issue, select the option to let the printer manage colors. Contact Epson to find out if they have a newer printer driver available for your printer.

TECHNOTE DETAILS

Last Update: 11-16-2007
ID: kb400878
OS:
Macintosh
Windows Vista
Windows XP

How to change defaults in Colorsync utility?

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