Skip navigation
This discussion is archived

Music library disappeared after iTunes update

11308 Views 16 Replies Latest reply: Nov 8, 2008 5:24 PM by allivedlac RSS
1 2 Previous Next
Rajkumar Warrier Level 1 Level 1 (10 points)
Currently Being Moderated
Sep 17, 2008 4:52 PM
I just updated to iTunes. I cannot find any of my music in the library or play lists.
I read some posts about it. However I am not sure what exactly i should do in order to get the songs back to the iTunes library wherever the songs are. I have not deleted any of them.

Please help. This has not happened to me with any previous updates.

Thanks in advance.

Raj
MacBook, Mac OS X (10.5.4)
  • Katrina S. Level 7 Level 7 (24,085 points)
    Try these Apple directions
    http://support.apple.com/kb/TS1967
    iMac 10.5 or WinXP SP3, Other OS, external hard drive, B-W U2 iPod, 1G shuffle, 2nd gen Nano
  • Rockman_64 Calculating status...
    Currently Being Moderated
    Sep 17, 2008 10:31 PM (in response to Katrina S.)
    Your instructions do NOT work if the music files THEMSELVES are missing! Why can't anyone understand that iTunes has deleted the MUSIC, the library is NOT corrupt!!!
    HP, Windows Vista, Laptop
  • Katrina S. Level 7 Level 7 (24,085 points)
    Currently Being Moderated
    Sep 17, 2008 10:53 PM (in response to Rockman_64)
    Rockman_64
    oooh! Why can you not understand that iTunes doesn't delete music willy-nilly!

    If the music files THEMSELVES are missing, then a person or malware made them gone!
    iMac 10.5 or WinXP SP3, Other OS, external hard drive, B-W U2 iPod, 1G shuffle, 2nd gen Nano
  • kaikunane Calculating status...
    Karina - I'm a koolaid drinking Mac fan stuck with a PC and I've had the exact same thing happen to me. I ran the iTunes 8 upgrade and POOF 100+ songs are missing from my library and are nowhere to be found on my hard drive (there is only one) but the music still plays fine on my iPod even after syncing w/ PC (although songs still missing).

    I have a top rated anti-virus/malware program running on my PC and no malicious bots/programs/files were found. The music files are just gone!

    Anybody who works for Apple in iTunes wanna weigh in here?! I love Mac/iPod, but get my music back please!!
    HP Pavilion, Windows XP
  • mtshasta77 Calculating status...
    I'm having the same problem trying to find my music after downloading iTunes 8. I haven't moved the music. I haven't allowed anyone else to use my computer. The music was in the files before I downloaded iTunes 8. What do I do???
    Dell Latititude, Windows XP
  • Katrina S. Level 7 Level 7 (24,085 points)
    Currently Being Moderated
    Sep 18, 2008 10:09 PM (in response to kaikunane)
    You can get them back from your Ipod, at least.
    So is there any rhyme or reason to the 100 songs that are gone?



    Apple techs don't read these forums - use the feedback page and paste the URL to this discussion into it.
    http://www.apple.com/feedback/itunesapp.html
    iMac 10.5 or WinXP SP3, Other OS, external hard drive, B-W U2 iPod, 1G shuffle, 2nd gen Nano
  • mtshasta77 Level 1 Level 1 (0 points)
    I agree, I don't want a workaround, I want a FIX!
    Dell Latititude, Windows XP
  • Katrina S. Level 7 Level 7 (24,085 points)
    +It simply does not show up on iTunes. ay be the path is wrong or something.+



    If it doesn't show up in iTunes but is still on your hard drive, you can drag it back into the itunes library list.
    iMac 10.5 or WinXP SP3, Other OS, external hard drive, B-W U2 iPod, 1G shuffle, 2nd gen Nano
  • TheStuJones Calculating status...
    Currently Being Moderated
    Sep 19, 2008 2:38 AM (in response to Katrina S.)
    I'm having a similar problem. I downloaded version 8 onto my Vista PC about one week ago and have been updating my library ever since. Then suddenly yesterday my PC crashed and when I rebooted iTunes had dumped all my info.

    Luckily my iTunes folder was still there so I reimported everything and assumed all was back to normal.

    Wrong. Now, everytime I close iTunes it dumps all my music, applications, ringtones, pictures, everything.....everytime.

    Any ideas anyone???
    Dell PC, Windows Vista
  • OxfordJoan Calculating status...
    OK, add me to the list of iTunes upgrade losers. I just finished importing about 30 cds, and - in the blink of an eye - everything vaished. Songs, files, playlists, preferences, everything. I have no idea what I did, so please don't ask. They just evaporated.
    G5, Mac OS X (10.5.2)
  • Quantay Calculating status...
    Keeping a CD Collection is a hobby for me, so naturally I still use Best Buy and Target to buy CD's (yes I like the album covers, etc).

    1st I bought a Nano, then a classic 80 gig Ipod. Needless to say my love is music! Yesterday 10/18/2008, my Dad bought me some classic 70's music he and mom used to play so frequently while I was growing up (I'm and 80's kid). I imported about 8 CD's to add to my existing 2300 songs. When each CD was done importing, I checked to see that were in my library, and they were. I shut down my labtop to go out. I came back in and turned on my laptop to get ready for bed(I sleep with music playing), and my entire library had completely vanished! I've been up ever since reading tons of forums, trying different suggestions, and YES my songs and entire library is GONE!

    Now I am not that savvy, but I did a system restore, and still NO LIBRARY! What the eff is going with Apple that they can't offer us a solution to retrieve our music! I am devasted! I know that sounds dramatic, but I absolutley live for my music! It is now 5:23 am, and my music has not been recovered, needles to say I cannot sleep!

    I tried pluging my Ipod to see if my library would magically appear, NOTHING, instead it said that my Ipod was synced to another library, and if I synced to this (EMPTY) library I'd be **** outta luck with no mucis!

    *** Apple, you guys have to do better than this!
    PC, Windows Vista, Itunes 8.0 w/ the Stupid Genius
1 2 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.