Ipod Stuck On Reset Loop

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Level 1

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Ipod Stuck On Reset Loop

Hey there,
I was resetting my ipod when iTunes asked me if I wanted to install the latest update on my ipod. I clicked yes and as it was uploading my ipod crashed. Im assuming it already erased the old software and now the ipod has nothing to boot up so its constantly stuck on the apple logo and restarting over and over.

My itunes isn't recognizing theres an ipod connected and neither is my computer's usb port (im on a macbook). I've got the ipod on the diagnostics screen but how do i load the software back on to it??

HELP!

MACBOOK, Mac OS X (10.0.x)

Posted on Sep 17, 2008 7:48 PM

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Answer 1

PT

Level 7

20,888 points

Sep 19, 2008 8:18 AM in response to RYRY96

Start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
http://support.apple.com/kb/TS1493
Also this recent interesting post by a user here for a work around when an iPod is in the "recovery mode" looping state...
http://discussions.apple.com/thread.jspa?threadID=1679535&tstart=0
Cheers,
Patrick

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Answer 2

Sep 30, 2008 5:46 AM in response to RYRY96

Hi,

I know that this situation is very panicking, I've been through this. If your iPod is stuck in a 'reset loop' all you need to do is to put it into Disk Mode (Center+Left). Then connect it to computer and iTunes will recognize it. If this happens again and again, restore your iPod through iTunes. That ought to fix it.

Your prayer has been answered!

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Answer 3

Sep 30, 2008 9:23 AM in response to AJ Hacker

Sorry dude, Disk mode's center and play.

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