3 Replies Latest reply: Jan 29, 2009 7:41 PM by hinder90
hinder90 Level 1 Level 1
expertise.applemusic
Apple Music
On a few occasions I have had my iPhone get in a locked state when entering the device password. After entering my password sometimes the "OK" button gets grey but the phone doesn't unlock. I can keep typing on the keyboard but nothing registers. I have to power the phone off and on to rectify it.

MacBook Pro 15", Mac OS X (10.5.2)
  • hinder90 Level 1 Level 1
    expertise.applemusic
    Apple Music
    No advice here? Is my 3G a dud? Should I wipe it clean and start fresh with factory software? Should I deep fry it? Any reasonable suggestions will be considered.
  • roaminggnome Level 10 Level 10
    Page 34 iphone manual:

    "If something is not working right, restarting or resetting iPhone will likely solve the
    problem.
    Restart iPhone: Press and hold the Sleep/Wake button until the red slider appears.
    Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and
    hold the Sleep/Wake until the Apple logo appears.
    Reset iPhone: Press and hold the Sleep/Wake button and the Home button at the
    same time for at least ten seconds, until the Apple logo appears.
    For more troubleshooting suggestions, see Appendix A, “Troubleshooting,” on
    page 132. "

    http://manuals.info.apple.com/enUS/iPhone_UserGuide.pdf
  • hinder90 Level 1 Level 1
    expertise.applemusic
    Apple Music
    My phone was replaced at the Apple store. Apparently my iPhone had a number of problems and this was indicative of them.