6 Replies Latest reply: Sep 29, 2008 6:58 AM by titoolsen
titoolsen Level 1 Level 1 (0 points)
Since buying my MacBook Air 5 weeks ago I have been using Open Office without a problem. Yesterday it stopped opening. When I click on an office document, the top menu shows 'Openoffice.org' but the laptop hangs. The only way to close OpenOffice is to 'force quit'. I have tried uninstalling and re-installing OpenOffice but the same problem persists. Any ideas to get me out of this?

MacBook Air 1.6, Mac OS X (10.5.5)
  • Fortuny Level 7 Level 7 (21,425 points)
    Hi and welcome to Discussions,

    which version of Open Office do you use ?

    There a some post that OO version 2.4 and prior (which needs X11 to run) seem to no longer work since the Leopard 10.5.5 update.

    The Release Candidate 1 (RC1) of OO version 3.0 (which does not need X11 anymore) works for me with OSX 10.5.5

    Or you can have a look at NeoOffice http://www.neooffice.org/neojava/en/index.php which also does not need X11 to run.

    Seems that the OSX 10.5.5 update did something to X11

    Regards

    Stefan
  • titoolsen Level 1 Level 1 (0 points)
    thanks for your reply

    I am using OO 2.4 and MAC Ops is 10.5.5 - all was working fine til yesterday. I read there was some issue with java run time but have no idea who to check that! There's nothing that looks like JRT in my applications folder but then I am using Iplayer so I suppose Java runtime must be there.
  • Fortuny Level 7 Level 7 (21,425 points)
    Hi,

    to check if and what Java is installed you can use the 'System Profiler' from the 'Applications/System Applications' folder.

    Under Software - click on Applications and/or Frameworks to see what Java is there.

    Stefan
  • titoolsen Level 1 Level 1 (0 points)
    Thanks Stefan - I did resolve the issue by donwloading NeoOffice as you suggested and it works well. However I have not been able to see what version of java I have installed. In Applications I have a folder called System Preferences and not folder called Systems Profiler. In the System Preferences there is no mention of Java.

    Sadly I have had no response to my other question on Ipod Nano syncronisation!

    Thanks
  • Fortuny Level 7 Level 7 (21,425 points)
    Hi titoolsen,

    System Profiler is an application (not a folder) which should be in the Applications/System Applications folder (at least if I am translating my German OSX correctly to English ).
    It's the same folder where you find Disk Utility for example.

    Alternatively you can click on the 'Apple-Icon' in the Top-Menu - then choose 'About this Mac' - and then on 'More Information'.
    This also opens the System Profiler app.
    In the System Profiler window under Software in the left pane - click on Applications and/or Frameworks to see what Java is there.

    Regards

    Stefan
  • titoolsen Level 1 Level 1 (0 points)
    Excellent - many thanks Stefan - found it. Not entirely sure what all these java bit so information are telling me but certainly seem to have Java installed. Now am going to try figure out why the inbuilt webcam crashes after 1 min when using yahoo..... Who said Mac's were easy!