Turning off MobileMe sync deletes all contacts

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Level 1

25 points

Turning off MobileMe sync deletes all contacts

This morning I decided to setup MobileMe syncing on my iMac and my iPhone 3G. Followed all the steps (synced phone with iMac first etc) and now I have all my Contacts and Calendar on MobileMe. So far so good. I enabled Contacts and Calendar syncing for MobileMe on my phone aswell (Mail was already setup) and it all worked well too.

However, I'm not sure that I want to continue Contacts and Calendar syncing with MobileMe. I only have my iMac and my phone and they are kept in sync whenever I sync my phone with iTunes. So, I disabled Contacts syncing for MobileMe on my iPhone....and that deleted all the contacts on my phone!! Yes, there is a warning, but WHY???? Is there a way to disable MobileMe contact syncing on the phone and keep my contacts? For the time being I re-enabled contacts syncing to get back my contacts.

Intel iMac 20", iPhone 3G, Mac OS X (10.5.4), Use Windows XP at work

Posted on Sep 19, 2008 7:24 AM

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Answer 1

Sep 19, 2008 7:34 AM in response to michaelab

Olá Miguel,

É sempre um prazer ver alguém Português aqui no Forum da Apple! 😉

Quanto ao teu problema, infelizmente sempre que desligares o MobileMe, obviamente todos os contactos guardados no servidor MobileMe serão eliminados do teu iPhone.

Segundo percebi, esses mesmos contactos permanecem no iMac certo? Se for o caso, terás apenas de desligar o MobileMe. Assim que os contactos desaparecerem, conecta o iPhone ao iMac e abre o iTunes. Quando o iPhone aparecer na aplicação, clica "Info" no separador do teu iPhone e certifica-te que a opção para sincronizar os contactos, está activa!

Mais alguma dúvida, não hesites em dizer! 🙂
Francisco

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Answer 2

michaelab Author

Level 1

25 points

Sep 19, 2008 12:10 PM in response to Community User

Obrigado Francisco, funcionou! Mas foi preciso no painel "Advanced" clicar a opção "Replace information on this iPhone" para os Contacts.

For the benefit of those who don't read Portuguese, Fancisco said that disabling Contacts syncing in MobileMe will delete all your phone contacts but you can restore them by syncing normally with iTunes. You do have to remember to check the "Replace information on this iPhone" option in the Advanced panel of the iPhone "Info" tab in iTunes.

I still can't think of a reason why deleting Contacts is necessary if you disable MobileMe syncing. Seems like a recipe for losing data if you ask me!

Michael.

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Answer 3

Sep 19, 2008 1:44 PM in response to michaelab

Glad I could help you on this subject!

Just to finish this thread, I would like to explain why do your contacts dissapear, everytime you disable MobileMe syncing. Just think with me:

The main objective of MobileMe service, as you might know, is to sync several information over-the-air. So this means that all your contacts are stored on the MobileMe server and not on your iPhone. That's why it normally takes more than usual to access your contacts! Therefore, after saying that, everytime you disable MobileMe syncing, all your contacts will dissapear!

Hope you get the idea!

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