12 Replies Latest reply: Nov 20, 2009 9:53 PM by Kenny Velez
Scott Crawford Level 1 Level 1 (0 points)
When I select an MP4 movie and then choose Advanced -> Create iPod or iPhone Version, the movie is converted and a new version is created, but they don't work correctly. In two cases, the resulting file has audio, but the video is missing (just white). With another file, the video is there but the audio is missing. How can I troubleshoot this and get the videos converted properly so I can play them on my iPod?

iMac4,1, Mac OS X (10.5.1)