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Streaming Music, Apple TV stopps playing it

While I'm streaming music, Apple TV often stopps to play it after a few minutes. iTunes is still going on with streaming it. The connection to the wireless network is excelent and apple tv is showing all the time in iTunes library. All updates have been done. Anybody knows about this problem?

IMac24", Mac OS X (10.5.5)

Posted on Sep 21, 2008 7:20 AM

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10 replies

Sep 21, 2008 7:36 AM in response to matt.mobile

Welcome to the  Discussion Forums.

The connection to the wireless network is excelent


you cannot assume this from signal strength alone, you may be suffering interference. What you have described sounds like a typical network issue at this stage, but of course I couldn't be certain.

Could you tell us more about your problem, is it just some files or all files that cause a problem, what about streaming video, if you pause the tune and start to play it after a few moments does the problem disappear, does the problem occur in the same part of the tune every time. etc.....

Sep 22, 2008 10:40 AM in response to Winston Churchill

Thanks for your welcome greatings. I have a airport extreme basestation which is conected to the internet. The conection to the mac is on the best and also showen as well on the atv. I have no problems to download files from the internet. The download rate is stable. What kind uf interference could this be? Atv is shown permanently in the itunes. When I new startup Itunes and I just choose a songlist from my library it works usually for about one hour. If i replay one song or change to a other list, it usualy starts to make troubles after 5-10 minutes. the speaker of my living room are all the time showen in the right corner. When it stops playing the song, itunes is going on to play it - you see this i in the play status of the song - it is still moving and count the time that is left of the song. I can then change the speakers to "computer" and back to atv and it will work for an other 10 minutes. Synchronisation of all Playlists, movies and pictures etc works nice and proper. It is no question about the actually playing song. It's more like apple Tv starts to sleep after a while 😉. I have all playlists which i use also on the atv, but on the reason I have the atv connected to my beamer, i don't like every time to start it and just choose my playlist. I usally don't stream video over the mac. Over the internet (youtube) works fine. I have some podcasts which it automaticly sync with the atv. this also works fine. A lot that works - but not all... 😟

Sep 22, 2008 12:09 PM in response to matt.mobile

I get the impression you are talking about using the tv connection for remote speakers for itunes rather than streaming.

As remote speakers, I suspect the tv behaves very much like the airport express. Audio sent to an express is sent live if you will, it cannot be buffered by the express, unlike audio being streamed to the tv or the video being downloaded from youtube or a HD trailer etc. If a network falters temporarily the provision of a buffer will usually ensure continuous playback, airtunes is therefor more prone to network hiccups than streaming via the tv.

Sep 29, 2008 8:14 AM in response to mabaulne

Hi,

I have the exact same problem since 2 weeks now. I am wondering if the problem is not related to itunes 8.
I have an airport extreme connected to my cble modem, my imac, iphone, apple tv and wifi radio are all connected throught the wifi to the airport extreme.
Everything works very well with the internet, I can download movies with my apple tv etc....
However, when I use Itunes to stream music to my apple tv, everything goes wrong, the internet doesn't work anymore (firefox or safari are looking for the webpage for 30 seconds, then the sounds stops and then eventually I get the page) and the streaming just stops. Also, when streaming, I can try to change the volume in itunes, and it's not effective (same if I try to pause).
I have tried reinstalling itunes, restored the apple tv to factory settings, same with the airport extreme. All were not effective.
I am more and more coming to the conclusion that Itunes 8 might have something to do there.
Thanks in advance for you help,
Regards,

Sep 30, 2008 2:29 PM in response to jmdick

Thanks, I already thought I’m the only one out there. Yes I have exactly the same problem, I also recognize that my internet in the same time lose the connection and looking up for the page. Funny thing is: if it happen, I switch back to mac-speakers and again back to atv - the music continues to play and safari goes also on - like atv is blocking the whole network. Like you I have reinstalled every thing - no changes - I never have had this problem in the past. I also believe that it is a software problem - but it also means that I have no chance to solv this - what makes my atv more or less usless 😟

Nov 23, 2008 8:20 AM in response to matt.mobile

Hi Everyone, Joining this forum in the hopes that some answers will help my very frustrating situation with Apple TV. I am sync all my music, pictures, vidoes but NOT my movies. I have that streaming off the Apple TV. I burn the movies at 720dpi with ac3. My files are about 6-7 gigs and they are sitting on an external western digital mybook drive that is 1 TB. For what ever the reason when I try to Stream, my movies it will play for a little bit and then just stop and screen turns black. I was wondering if iTunes can smoothly handle that type of file size. Everything is set wireless from Windows XP with iTunes 8 to Apple TV. I am using a Netgear N router.

Please help!!!

Nov 23, 2008 8:54 AM in response to MAC and ME

I burn the movies at 720dpi with ac3. My files are about 6-7 gigs


On that basis at the maximum acceptable bitrate your movies are over 3 hours long, is this correct or are you exceeding the maximum bitrate. I also suspect your movies are from a standard definition source, if so why are you converting them to HD resolutions and wasting all that space.

Nov 24, 2008 10:24 PM in response to Winston Churchill

I was actually thinking the same thing while I was going through this process. But I think might be the way the xilisoft software labels things. They have certain pre configured settings for converting DVD. For the Apple TV they have 420 and 720 dpi. Since I have the apple tv set at 720 dpi I chose that pre config setting on DVD ripper. Then for that setting there were a couple of options. Lower, Normal, Higher and Highest for the quality of the video and then same for the audio. I stopped using highest which made those files so big and started using Normal. My file size has decreased to 3.5 - 4 gigs. I still think that the files are to big and it is still not streaming correctly.

Is there something that you recommend for this. Should I be using a different software or settings for converting the files?

Streaming Music, Apple TV stopps playing it

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