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MVB1837

Q: Installed 10.4.11, stuck at Apple Logo screen, cannot re-install OS X.

Ok, so my MacBook Pro is currently in the shop having the motherboard replaced because of some weird screen issue, so I booted up the ol' iMac to use in the meantime.

It had the original OS installed and ready to sell, so it booted in 10.4.6. I thought I'd at least update it to 10.4.11 while I was using it.

I forgot that the last time I tried it was stuck at the Apple Logo screen with the "clock." I wasn't too panicked, so I put in the install disk and hoped to just reinstall 10.4.6 and get rid of the problem.

I can't get it to boot from the disk. I have tried holding C, Option, Command Option Shift Delete... nothing works. I hear the disk spin and then it goes straight back to the "clock" and sits there forever.

I even tried using my MacBook Leopard disk and that did not work either.

So now my computer is useless. It is stuck at the load screen and I cannot seem to even reload the operating system.

Can anyone help? Thanks in advance.

2.4 GHz MacBook Pro, 1.83 GHz iMac, Mac OS X (10.5.5)

Posted on Sep 21, 2008 8:46 PM

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Q: Installed 10.4.11, stuck at Apple Logo screen, cannot re-install OS X.

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  • by BDAqua,Helpful

    BDAqua BDAqua Sep 21, 2008 8:58 PM in response to MVB1837
    Level 10 (123,905 points)
    Sep 21, 2008 8:58 PM in response to MVB1837
    Hi MVB1837, and a warm welcome to the forums!

    I even tried using my MacBook Leopard disk and that did not work either.


    Won't ever work it's a Machine Specific disk.

    I booted up the ol' iMac to use in the meantime.


    How old, which exact iMac please?
  • by MVB1837,

    MVB1837 MVB1837 Sep 22, 2008 9:27 AM in response to BDAqua
    Level 1 (0 points)
    Sep 22, 2008 9:27 AM in response to BDAqua
    The iMac is a 1.83 GHz Intel model. I guess I understand it not booting with the Leopard disk because it seems to be "machine specific" to my MacBook Pro.

    This still does not explain why I cannot seem to get it to boot from the 10.4.6 iMac disk, unless by some odd mistake on my part that disk is "machine specific" for an older model iMac. But I highly doubt it. The only other model iMac that I owned was a Bondi Blue iMac G3, and that definitely did not come with 10.4.6.

    Any other comments or suggestions? At the present the iMac is completely useless and out of commission...

    And thank you for my warm welcome!
  • by BDAqua,

    BDAqua BDAqua Sep 22, 2008 11:48 AM in response to MVB1837
    Level 10 (123,905 points)
    Sep 22, 2008 11:48 AM in response to MVB1837
    Tough without the Install disc, but some things to try...

    Does it boot to Single User Mode, CMD+s keys at bootup, if so try...

    /sbin/fsck -fy

    Repeat until it shows no errors fixed.

    (Space between fsck AND -fy important).

    Resolve startup issues and perform disk maintenance with Disk Utility and fsck...

    http://docs.info.apple.com/article.html?artnum=106214

    Tough without the Tiger Disk problems, but try fsck...

    To use fsck, you must run it from the command line. Unlike using your mouse to open an application to do something, you'll need to type a text command at the prompt (#) to tell fsck what to do. The Terminal application (/Applications/Utilities) and single-user mode are two examples of command-line interfaces in which you can type such commands. To use fsck:

    1. Start up your computer in single-user mode to reach the command line. Hold CMD+s keys down at bootup.
Note: If necessary, perform a forced restart as described in the Emergency Troubleshooting Handbook that came with your computer. On desktop computers, you can do this by pressing the reset/interrupt button (if there is one) or holding down the power button for several seconds. On portable computers, simultaneously press the Command-Control-power keys. If your portable computer doesn't restart with this method, you may need to reset the Power Manager.

    2. At the command-line prompt, type /sbin/fsck -fy

    3. Press Return. fsck will go through five "phases" and then return information about your disk's use and fragmentation. Once it finishes, it'll display this message if no issue is found:

    The volume (nameofvolume) appears to be OK 
If fsck found issues and has altered, repaired, or fixed anything, it will display this message:
*** FILE SYSTEM WAS MODIFIED *** 

Important: If this message appears, repeat the fsck command you typed in step 2 until fsck tells you that your volume appears to be OK (first-pass repairs may uncover additional issues, so this is a normal thing to do).

    4. When fsck reports that your volume is OK, type reboot at the prompt and then press Return.

    http://docs.info.apple.com/article.html?artnum=106214

    Then Safe Boot , (holding Shift key down at bootup), off the HD & use Disk Utility from there to Repair Permissions, reboot once more.
  • by MVB1837,

    MVB1837 MVB1837 Sep 22, 2008 1:10 PM in response to BDAqua
    Level 1 (0 points)
    Sep 22, 2008 1:10 PM in response to BDAqua
    I'll try this shortly, and see if it helps. Cannot do so until my roommate is back so I can read the instructions as I do it.

    Preemptive question: Since holding C, Option, etc is not allowing the computer to boot from the original disk, is this perhaps the computer failing to recognize the keyboard? I'll try CMD+s in a bit and inform as to whether it recognizes that or not.

    It not... the plot thickens...
  • by BDAqua,

    BDAqua BDAqua Sep 22, 2008 2:14 PM in response to MVB1837
    Level 10 (123,905 points)
    Sep 22, 2008 2:14 PM in response to MVB1837
    Since holding C, Option, etc is not allowing the computer to boot from the original disk, is this perhaps the computer failing to recognize the keyboard?


    Yes, very well could be.

    Wireless KBs may not be seen early enough in the boot process.

    Firmware Password setup will prevent boot keys from working.
  • by MVB1837,

    MVB1837 MVB1837 Sep 22, 2008 9:20 PM in response to BDAqua
    Level 1 (0 points)
    Sep 22, 2008 9:20 PM in response to BDAqua
    Tried using CMD+s. Utter failure. The iMac is clearly not recognizing any key commands and always goes straight to the white Apple Logo screen.

    I am so frustrated right now... And the warranty is gone so I can't take it to have it repaired without paying a fortune, plus the nearest Apple Store is forever away...

    I cannot imagine why it would not recognize the keyboard. It is an apple USB keyboard (the newest model). I tried switching USB ports, no change. Surely the problem is in the computer itself...

    The question: how to make it recognize the keyboard... Until I can do that, nothing else will work.

    :O
  • by BDAqua,

    BDAqua BDAqua Sep 23, 2008 10:45 AM in response to MVB1837
    Level 10 (123,905 points)
    Sep 23, 2008 10:45 AM in response to MVB1837
    The KB on the Book doesn't work either?

    We're stuck bigtime if no KB is recognized!
  • by MVB1837,

    MVB1837 MVB1837 Sep 23, 2008 10:54 AM in response to BDAqua
    Level 1 (0 points)
    Sep 23, 2008 10:54 AM in response to BDAqua
    The MacBook isn't the one with the problem. Actually it has now been fixed so I can stop using Residence Hall basement computers. (Dell... ugh.)

    However I still need to fix this iMac in order to sell it...
  • by Cattrfly,

    Cattrfly Cattrfly Sep 23, 2008 10:58 AM in response to MVB1837
    Level 1 (80 points)
    Sep 23, 2008 10:58 AM in response to MVB1837
    I just came here to post about the exact same problem: older iMac (G4 15" flat panel) that I seldom use, I let Software Update install the latest updates (10.4.11, Safari, Quicktime, and iTunes - I think), and now it gets stuck at the initial Apple screen - won't boot from my Tiger CD & won't boot in single user mode. I've tried switching the keyboard's port and switching to two entirely different keyboards with no success. I still love that little old swivel-headed iMac, so I'll be anxiously watching this thread for any further helpful ideas.
  • by MVB1837,

    MVB1837 MVB1837 Sep 28, 2008 10:21 PM in response to Cattrfly
    Level 1 (0 points)
    Sep 28, 2008 10:21 PM in response to Cattrfly
    I have been distracted, and I didn't have time to keep up with the thread. Not quite so urgent now that I have the MacBook back, but I still must sell the iMac. Still no solution at all.

    Cattrfly, did you find anything helpful?

    I want to take this into some sort of shop as a last ditch effort. I do not want to spend money that I do not have.
  • by Cattrfly,

    Cattrfly Cattrfly Sep 29, 2008 8:55 PM in response to MVB1837
    Level 1 (80 points)
    Sep 29, 2008 8:55 PM in response to MVB1837
    Nope, unfortunately not. Please don't forget to post if you find out anything helpful - I'll be happy to do the same. Good luck!
  • by BDAqua,

    BDAqua BDAqua Sep 29, 2008 9:50 PM in response to MVB1837
    Level 10 (123,905 points)
    Sep 29, 2008 9:50 PM in response to MVB1837
    Another possibility for everyone here...

    applesetupdone...

    http://discussions.apple.com/thread.jspa?messageID=6059333&#6059333

    http://www.askdavetaylor.com/howdo_i_reset_my_mac_os_x_admin_rootpassword.html

    This was Posted by: JoseAranda at September 9, 2006 3:48 AM

    "OK, restart your computer, hold down Command-s and type in the following:
    /sbin/fsck -fy Enter
    /sbin/mount -uaw Enter
    rm /var/db/.applesetupdone Enter

    1. The rm command is the remove command which deletes the file.
    2. Robert: I'd rename the file via: mv /var/db/.applesetupdone /var/db/.applesetupdone.old

    reboot Enter

    Once you've done that the computer reboots and it's like the first time you used the machine. Your old accounts are all safe. From there you just change all other account passwords in the account preferences!!
    end of posted by: JoseAranda"
  • by MVB1837,

    MVB1837 MVB1837 Sep 30, 2008 10:48 AM in response to BDAqua
    Level 1 (0 points)
    Sep 30, 2008 10:48 AM in response to BDAqua
    This would be a great and viable idea if the iMac was recognizing the keyboard. But... it's not. Soo...

    Perhaps I'll try using a different keyboard. Maybe it doesn't like the new metallic one from Apple.
  • by BDAqua,

    BDAqua BDAqua Sep 30, 2008 5:05 PM in response to MVB1837
    Level 10 (123,905 points)
    Sep 30, 2008 5:05 PM in response to MVB1837
    Yeah, try another KB, or put this one in FireWire target disk mode...

    http://docs.info.apple.com/article.html?artnum=58583

    if you have another Mac around & can get it to recognize a t key!?
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