quicklookd crashing FontServer

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quicklookd crashing FontServer

OSX has been crashing ever since I created a pdf file.
If I browse to the location of this file Finder becomes unresponsive and I must reboot.
I verified that the problem was this file by renaming the extension to something different.

http://sites.google.com/a/barnett.id.au/interactive-workshop/Home/bugs/Attenuati onScatterCorrectionPartialVolumeEffect.corrupt

23/09/08 8:09:19 AM /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/ATSServer[122] FOExceptionMainHandler caught a fatal exception at 0x000f5248

23/09/08 8:09:19 AM /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/ATSServer[122] FOExceptionMainHandler caught a fatal exception at 0x000f3510

23/09/08 8:09:19 AM /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/ATSServer[122] FOExceptionMainHandler caught a fatal exception at 0x000f2467

23/09/08 8:09:19 AM /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/ATSServer[122] FOExceptionMainHandler caught a fatal exception at 0x000f3510

23/09/08 8:09:19 AM /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/ATSServer[122] FOExceptionMainHandler caught a fatal exception at 0x000f245e

23/09/08 8:09:19 AM /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/ATSServer[122] FOExceptionMainHandler caught a fatal exception at 0x000f50c7

23/09/08 8:09:19 AM /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/ATSServer[122] FOExceptionMainHandler caught a fatal exception at 0x000f2821

23/09/08 8:09:19 AM /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/ATSServer[122] FOExceptionMainHandler caught a fatal exception at 0x000f21e4

23/09/08 8:09:19 AM /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/ATSServer[122] FOExceptionMainHandler caught a fatal exception at 0x000f5248

23/09/08 8:09:19 AM /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/ATSServer[122] FOExceptionMainHandler caught a fatal exception at 0x000f37cb

23/09/08 8:09:19 AM /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/ATSServer[122] FOExceptionMainHandler caught a fatal exception at 0x000f3510

23/09/08 8:09:19 AM /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/ATSServer[122] FOExceptionMainHandler caught a fatal exception at 0x000f365c

23/09/08 8:09:19 AM /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/ATSServer[122] FOExceptionMainHandler caught a fatal exception at 0x000f37cb

23/09/08 8:09:29 AM quicklookd[626] [QL ERROR] 'Creating thumbnail' timed out for '<QLThumbnailRequest /Volumes/Public/Teaching/2008/CD/AttenuationScatterCorrectionPartialVolumeEffec t.pdf>'
23/09/08 8:09:39 AM quicklookd[628] [QL ERROR] 'Creating thumbnail' timed out for '<QLThumbnailRequest /Volumes/Public/Teaching/2008/CD/AttenuationScatterCorrectionPartialVolumeEffec t.pdf>'

Message was edited by: retsil

Macbook Pro, Mac OS X (10.5.5)

Posted on Sep 22, 2008 3:20 PM

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Answer 1

retsil Author

Level 1

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Sep 22, 2008 9:16 PM in response to retsil

Just confirmed that any PDF I make crashes another MacBook at 10.5.5

I don't think my PhD supervisor is very happy.

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Answer 2

retsil Author

Level 1

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Sep 23, 2008 2:42 PM in response to retsil

I'm a bit confused as what I am supposed to do here. I've contacted OpenOffice users list and this seems to be a common problem. They said to deactivate Spotlight search, however, the problem still persists.

I have temporarily removed my most recent files created with OO, however, I will find my macbook quite useless if I am unable to keep a repository of pdfs of my work.

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Answer 3

jabmd123

Level 1

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Sep 24, 2008 5:07 AM in response to retsil

I had a similar problem. I think it is related to the 10.5.5 update, PDFs and the font management system (ATSServer). I reinstalled the OS and and only updated to OS to 10.5.4 and all was well. I am continuing to investigate this further.

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Answer 4

Sep 27, 2008 10:21 AM in response to jabmd123

I was fighting with the same problems and I was able to bypass them by downgrading to the ATSServer.framework (version 3.3, I think) of a 10.5.4 machine. Not a solution, of course, but I have not noticed any adverse effects and I hope it will last until a real fix is available (hope we don't have to wait for 10.5.6).

Cheers,
Christian

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Answer 5

Hancook

Level 1

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Sep 28, 2008 1:23 PM in response to Christian Leue

Same problem here. I downgraded back to 10.5.4 and hoping for a solution soon.

Greetz
Hancook

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Answer 6

Oct 1, 2008 1:21 AM in response to retsil

There's a duplicate thread about this problem at:
http://discussions.apple.com/thread.jspa?threadID=1729102

Regards, Kasper

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Answer 7

twex

Level 1

0 points

Oct 2, 2008 5:55 AM in response to Christian Leue

Hi,

I am having the same problem, but would rather not downgrade to 10.5.4 - does anyone have a copy of the ATSServer.framework package from a 10.5.4 installation that I could use to replace my current version? I'd be very grateful if someone could email/PM me with a copy!

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Answer 8

Oct 9, 2008 1:01 AM in response to Kasper Tikjøb Andersen

A customer of mine went into the same problem. It was caused by 2 corrupted fonts. You can check your installed fonts consistency with Apple's Font Book app itself:

- Select all fonts in the left, then mark all fonts in the middle column.
- Choose File/Validate_Font
- Delete all "serious problem fonts" and examine all "minor problem fonts" If there is some other warning than "duplicate font", then delete it too.

After deleting the corrupted fonts, clear the font cache with Onyx: http://www.titanium.free.fr/pgs/english.html

Here choose Cleanup/Fonts, check all and execute. After this reboot.

-- Harald

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