iTunes crashes Windows Explorer

I am running Vista Ultimate, and the new iTunes crashes Windows Explorer. At first it would crash it when I tried opening iTunes. So I uninstalled, and now if I click the iTunes install file it crashes Explorer. Even one single left click crashes it. Anyone have any ideas?

Windows Vista

Posted on Sep 22, 2008 5:02 PM

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2 replies

Sep 22, 2008 5:43 PM in response to Sonetlumiere

After some investigation I noticed the problem extended beyond iTunes - even to Microsoft programs, such as Microsoft Office. The problem was caused by a third-party shell extension known as SecuROM. I downloaded a program called "ShellExView"and systematically disabled the extentions until I figured out which one caused the problem. iTunes 8 works now.

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iTunes crashes Windows Explorer

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