iTunes crashes Windows Explorer

Question

Level 1

0 points

iTunes crashes Windows Explorer

I am running Vista Ultimate, and the new iTunes crashes Windows Explorer. At first it would crash it when I tried opening iTunes. So I uninstalled, and now if I click the iTunes install file it crashes Explorer. Even one single left click crashes it. Anyone have any ideas?

Windows Vista

Posted on Sep 22, 2008 5:02 PM

Reply

Answer 1

Sonetlumiere Author

Level 1

0 points

Sep 22, 2008 5:43 PM in response to Sonetlumiere

After some investigation I noticed the problem extended beyond iTunes - even to Microsoft programs, such as Microsoft Office. The problem was caused by a third-party shell extension known as SecuROM. I downloaded a program called "ShellExView"and systematically disabled the extentions until I figured out which one caused the problem. iTunes 8 works now.

Reply

Answer 2

Sep 29, 2008 5:30 AM in response to Sonetlumiere

THIS WAS HAPPENING TO ME ALSO I JUST RESET INTERNET EXPLORER AND EVERYTHING SEEMS TO BE FINE NOW

Reply