I have blinking Do Not Disconnect HELP

My Ipod 2 GB,is flashing a "Do Not Disconnect" with a red circle with a line through it. What do I do to fix this? What does it mean. I tried resetting it but no go. I afraid to disconnect it. The computer that it was purchased for did not recognize it to charge it, so I tried my laptop. I do not have a USB2. I have a USB1.

Posted on Oct 3, 2005 11:25 AM

7 replies

Oct 3, 2005 1:55 PM in response to Community User

Joan,

When do you get this message?
You are supposed to get the message when the Nano is plugged in (plugged into the USB or through the dock).

That is because the Nano is trying to charge itself or udpating from iTunes. If you have iTunes, then open it up, and eject the Nano from there(after update is complete). The "Do no disconnect" message will disappear. Then you can disconnect your ipod.

If you do not have iTunes, then you should get it NOW! Download and install it from the website.

Typically, even if you do disconnect, nothing too bad will happen. Some songs files MIGHT get corrupted, but that's about it. I actually used my IPOD withuot any iTunes or IPOD drivers. Then it works just like a USB flash drive:)
I still recommened using iTunes though. It's the safe way.

If you are getting this message when you ipod is not connected to anything, then it's an issue you want to contact Apple about.
Hope that helps.

Oct 3, 2005 5:15 PM in response to Karine

Dumb question but is it still mounted on iTunes?
Also is it mounted on the desktop (finder).

If yes for either of these, click the triangular "eject" icon next to the nano. If the nano is no longer mounted, the display should go to charging (blinking green battery logo with lightening bolt, or solid battery with electrical plug (fully charged)).

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I have blinking Do Not Disconnect HELP

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