8 Replies Latest reply: Oct 22, 2008 7:11 PM by karategirl99mc
ragtopbug73@comcast.net Level 1 (0 points)
I am running Windows XP Home Edition on a Dell Inspiron 8500. I have done and checked everything including running Windows Installer Cleanup Utility and reinstalling iTunes 8; resetting ipod which works fine; checking IEEE 1394 card. One thing that doesn't show is in Device Manager/UBS Controllers it doesn't show it connected not even as a mass storage device. I have worked on this stupid thing all day and now it's 11:30 pm and still not working. It seems like there are a lot of people with the same problem. Someone please help. I don't know what to do next.

I also have a ipod shuffle and it doesn't see it either; however, it does see it and work under Windows Media Player, but the Nano doesn't work there either.


Dell Inspiron 8500, Windows XP