Push MobileMe Email not updating?

Hello guys,
I have my phone set to push for my MobileMe account, however i noticed that the fetch is working properly, but it doesn't sync if the email was already read somewhere else. For example, I received an email today but I didn't check it on my phone because I was on my way to work anyways and I can just check with the computer. Couple hours later after I checked the email I realize the it is still in my inbox on my phone as unread, I have to manually go into mail to have it recognize that I've already read the email.
Is this normal? If it's constantly communicating with MobileMe shouldn't it also recognize that the email was read?
Thanks in advance!

Posted on Sep 24, 2008 4:10 PM

Reply
22 replies

Sep 24, 2008 4:28 PM in response to whoiswill

Push access with email provides for when a new message is recieved at the incoming mail server, the incoming mail server "pushes" the message out to your iPhone instead of the iPhone's mail client having to check the incoming mail server for new messages - via automatic fetching based on your settings for the automatic check, or manually checking.

Push access will not update the read status of messages read with another email client used to access the account, or via webmail until you select/check the account's Inbox mailbox on your iPhone. The same for messages deleted with another email client, and the same for messages sent with another email client until you select/check the account's server stored Sent mailbox with the iPhone's mail client when the mailbox is updated/synchronized with the server.

Sep 24, 2008 5:11 PM in response to Zebra1

http://en.wikipedia.org/wiki/Push_e-mail

+Push e-mail is used to describe e-mail systems that provide an "always-on" capability, *in which new e-mail is instantly and actively transferred (pushed) as it arrives by the mail delivery agent (MDA) (commonly called mail server) to the mail user agent (MUA), also called the e-mail client.* Most of today's clients are smartphones.+

Why do you consider the whole idea about Push to be garbage the way I put it, and per the link I provided?

Part of the concept behind Push access is to reduce battery consumption with a mobile device, which isn't always the case. It may be possible to keep all server stored mailboxes synchronized with the server via Push such as updating message read status, messages deleted from the account's Inbox mailbox with another email client, and messages sent with another email client with the account's Sent mailbox with a mobile device, but I'm not sure. But this isn't critical since a server stored mailbox for an IMAP account will be updated/synchronized with the server when the mailbox selected in a very short period of time. New messages received at the server being instantly pushed to a person's mobile device is much more important to a lot of people. I for one don't like constantly hearing a ding every time a new message is received at the incoming mail server as each new message is pushed to my iPhone. There is nothing so important that I'll receive via email that can't wait for an automatic check for new messages every 30 minutes or on the hour, or I can select my account's Inbox mailbox for a manual check in between the automatic check if needed.

Sep 24, 2008 6:16 PM in response to whoiswill

Mine does not seem to be updating either. I noticed it the other way (phone to "computer"). Emails I delete on my phone still show up if I log into me.com on my computer. I'm certain that deleted emails didn't show anywhere once deleted from either device only days or weeks ago.

It still works for my yahoo account strangely enough, so it seems to be only a mobileme issue..??..

Mark

Sep 25, 2008 4:16 AM in response to Allan Sampson

There is nothing in that definition that says what you said in your first post. The way I understand Push is that everything about email, including status, is synched instantly. Of course, in the iPhone's case this is only one way(from the phone) but I expect the interval of 15mins I have set to check for email to be kept with accuracy. I can't have email I read in the morning still showing as unread on the iPhone in late afternoon.

Sep 25, 2008 4:39 AM in response to Zebra1

The way I understand Push is that everything about email, including status, is synched instantly.


Do you have a link where the way you understand it is stated?

I can't have email I read in the morning still showing as unread on the iPhone in late afternoon.


You can't huh?

When you select an IMAP account's Inbox mailbox or any server stored mailbox with the iPhone's mail client or with any email client, the mailbox is updated and synchronized with the server, which occurs in a very short period of time - in seconds after the mailbox is selected.

There is nothing in that definition that says what you said in your first post.


Nothing?

Sure there is.

Here is the definition.

+Push e-mail is used to describe e-mail systems that provide an "always-on" capability, *in which new e-mail is instantly and actively transferred (pushed) as it arrives by the mail delivery agent (MDA) (commonly called mail server) to the mail user agent (MUA), also called the e-mail client.* Most of today's clients are smartphones.+

And the following was copied from my first post.

+*Push access with email provides for when a new message is recieved at the incoming mail server, the incoming mail server "pushes" the message out to your iPhone instead of the iPhone's mail client having to check the incoming mail server for new messages* - via automatic fetching based on your settings for the automatic check, or manually checking.+

Your definition of "nothing" is certainly different from mine.

Sep 25, 2008 5:06 AM in response to Allan Sampson

You like to argue. The definition only talks about receiving new mail and nothing else. I just don't see why synching is not part of Push and I also don't see why Push accounts do not stick to the 15 min email check interval.

The thing doesn't work as it should. I've had my iPhones since the beginning of time and I know what to expect with respect to updating IMAP accounts and keeping them synched, Push or no Push.

Also bear in mind that my non MobileMe IMAP accounts synchronize perfectly as I have discovered over time.

Sep 25, 2008 5:19 AM in response to Zebra1

I only argue when people are being argumentative with me. Read your response to the information I provided after you asked for a link.

The definition only talks about receiving new mail and nothing else.


Because that is what the definition is, which I included with my first post in this thread.

I just don't see why synching is not part of Push and I also don't see why Push accounts do not stick to the 15 min email check interval.


Syncing is already included for server stored mailboxes with an IMAP account, and with a Push account with Push access enabled for the account, there is no automatic check for new mail. If you want an IMAP account that supports Push access to be included with the automatic check for new mail or Fetch, turn Push access off for the account. It is either Push access from the incoming mail server per the definition of Push that I provided, or an automatic or manual check for new messages.

The thing doesn't work as it should. I've had my iPhones since the beginning of time and I know what to expect with respect to updating IMAP accounts and keeping them synched, Push or no Push.


Works just fine and as it should for me with my first generation iPhone for over a year, and now with my iPhone 3G.

Also bear in mind that my non MobileMe IMAP accounts synchronize perfectly as I have discovered over time.


What exactly doesn't work with your MM account, which you have not provided?

Sep 25, 2008 7:27 AM in response to Zebra1

You have?

The only information you have provided is, "it doesn't work as it should".

What EXACTLY doesn't work as it should with an IMAP account? Not what doesn't work as you believe it should.

If you disagree about Push IMAP account access, please provide a link that details the way you believe Push-IMAP account access should be to back it up. I'm always open to learn something new. If you can't, you are being argumentative simply because you believe it should be different.

You apparently are the one who doesn't get it Zebro, but best of luck "getting it to work as it should".

Sep 25, 2008 8:19 AM in response to whoiswill

I've had this recurring problem with my iPhone since the day I bought it. I always manage to fix it but I can offer no tried and true way. I credit most of it to holding my mouth just right while I turn on and off the Mail, Contacts, Calendars, and Bookmarks switches under the Mail, Contacts, and Calendars menu. I've not found that powering off, resetting the network settings, or restoring have any effect on this problem. This totally ***** and I gives me little to no confidence that we will ever see reliable background push notifications for iPhone apps.

Sep 25, 2008 9:43 AM in response to Zebra1

Hey genuis, you are the one looking for help, not me. My MM account is working just fine as an IMAP account should and as designed.

Since none of the server stored mailboxes for your MM account are kept synchronized when Push access is enabled, are they kept synchronized when Push access is disabled?

And is this based on what you believe synchronization should include with Push access, or what it actually includes?

Where is the link that defines and backs up what you believe to be the truth in regards to Push access with an IMAP account?

Sep 25, 2008 11:56 AM in response to Zebra1

Read about IMAP email and come back and report.


Once again, where is your link that defines/states what you believe occurs or that should occur in regards to Push access with an IMAP account - read status pushed, and messages sent with another email client or via webmail access for the account pushed from the account's Sent mailbox at the server?

Better yet go find where it says IMAP accounts lose features/functionality when Pushed and come back and report on that.


My MM account doesn't lose any features/functionality when Push is enabled or disabled, and your MM account shouldn't either based on what is pushed - which are new messages received at the incoming mail server only.

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Push MobileMe Email not updating?

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