Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

WHY IS MY IPOD NOT SHOWING UP ON ITUNES

i recieved an i pod (30g) from a friend cuz she broke my other i pod and it is not showing up on i tunes can someone please help me out.

THANKS,
DARTH

Windows XP

Posted on Sep 24, 2008 5:28 PM

Reply
5 replies

Sep 24, 2008 7:31 PM in response to DARTH821

Which 30GB iPod is it?

http://support.apple.com/kb/HT1353

I ask because there is a 3rd gen iPod model

http://support.apple.com/kb/HT1353#dockconnector

that is 30GB, and it is designed to work with FireWire, not USB.

If you have never used this iPod before, it can obviously be because it is broken.

Can you give more details? For example, what appears on the iPod's screen when you connect it? Does it charge when connected? Does it show up in a My Computer window as a hard drive?

Oct 12, 2008 12:32 PM in response to DARTH821

Hi i just got an 80 Gig from a friend and at first it said it couldn't be recognized and there was an error. It gave me a four digit number and when i checked for help, i was told to restore the ipod to the factory settings. After that was done, the ipod is recognized by My Computer as a drive but nothing shows up on iTunes. The iPod says its connected so i was wondering if there were any suggestions.

WHY IS MY IPOD NOT SHOWING UP ON ITUNES

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.