5 Replies Latest reply: Oct 12, 2008 12:32 PM by Crude
DARTH821 Level 1 Level 1
i recieved an i pod (30g) from a friend cuz she broke my other i pod and it is not showing up on i tunes can someone please help me out.

THANKS,
DARTH

Windows XP
  • Kenichi Watanabe Level 8 Level 8
    expertise.macosx
    Mac OS X
    Which 30GB iPod is it?

    http://support.apple.com/kb/HT1353

    I ask because there is a 3rd gen iPod model

    http://support.apple.com/kb/HT1353#dockconnector

    that is 30GB, and it is designed to work with FireWire, not USB.

    If you have never used this iPod before, it can obviously be because it is broken.

    Can you give more details? For example, what appears on the iPod's screen when you connect it? Does it charge when connected? Does it show up in a My Computer window as a hard drive?
  • Timallyn Level 1 Level 1
    Hi ive got a 30GB IPod Video and im running on Windows. Iv downloaded itunes 8 and when I plug my ipod into the comp I get the beautiful blue screen of death.

    Ive uninstalled ITunes a few times but the same thing keeps happening,

    exept I have the code it gives me, can you help?

    Here it is :

    0x00000023 (0x000E0100,0xEDC4A458,0xEDC4A154,0x805284C2
  • DARTH821 Level 1 Level 1
    it has the color screen with the usb cord my friend used it a few times till she got the zune. it charges when i plug it in and it does not show up in my harddrive.
  • Kenichi Watanabe Level 8 Level 8
    expertise.macosx
    Mac OS X
    Try putting it into Disk Mode.

    http://support.apple.com/kb/HT1363

    Then connect it to the computer. If you get it to show up in iTunes, I would select the iPod in the sidebar (under DEVICES) and click on the Restore button. That will erase the iPod and initialize its software.
  • Crude Level 1 Level 1
    Hi i just got an 80 Gig from a friend and at first it said it couldn't be recognized and there was an error. It gave me a four digit number and when i checked for help, i was told to restore the ipod to the factory settings. After that was done, the ipod is recognized by My Computer as a drive but nothing shows up on iTunes. The iPod says its connected so i was wondering if there were any suggestions.