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User profile for user: aarron07
aarron07 Author
User level: Level 1
0 points

Album artwork wrong on iPhone

Ok, so I know this may not seem like a huge issue to some people but for anal people like me it is. So I have just downloaded iTunes 8 and upgraded to software 2.1. First problem I encountered was all of my music on my iPhone not transferring over into iTunes 8 so I had to upload about 2-3 albums back onto iTunes. But more importantly...I got everything back up and running and I synced all music onto my phone and as I started playing my music I seen that some of the album artwork did not match the song I was playing. Not all songs are like this, but some of them are. I would be listening to "Shaking" by Sugarcult and the artwork to the Soundtrack of Sex and the City would come up and its really starting to **** me off. Anyone having the same problem? Anyone know how to fix it? Oh! and also, When I'm on iTunes the correct album artwork would show up. But alas my phone has yet to fix the problem.

Windows XP Home Edition, Windows XP

Posted on Sep 24, 2008 9:37 PM

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16 replies
User profile for user: Joeyjojo25
Joeyjojo25
User level: Level 1
60 points

Sep 25, 2008 12:54 AM in response to aarron07

This is to do with iTunes. When it's "grabbing" the album artwork, it's finding the closest match it can, or none at all. If it's incorrect, simply go into File Info on the song and manually add the cover. The easiest way i've found is to use Google Picture, then click and drag into the Album Art box. You will have to apply this to all the songs on the Album, as artwork is attached song-by-song, not by the album name.
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User profile for user: Bob_Loblaw
Bob_Loblaw
User level: Level 1
0 points

Sep 30, 2008 4:16 PM in response to aarron07

I'm having the problem where a few of the latest albums I've purchased through itunes on my phone are only showing part of the album artwork. It's crazy. Only on my phone, it will show the top quarter of the album artwork when the song is playing; about as far down as the time elapsed tracker box that pops up with a tap. I don't get it. I'll rotate it to coverflow and it shows up fine. Rotate back to the upright position and it cuts it off. Other albums are blank in the upright position (while playing) but show up in coverflow. It's not all of the albums I've purchased recently, just some. Like others, everything is fine on my actual computer.
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User profile for user: Jonathan Phillips
Jonathan Phillips
User level: Level 1
75 points

Oct 14, 2008 1:38 PM in response to aarron07

This is a mad one, I have similar problems with one or two tracks.

Used to get this on my ipod classic but within the music tab there is a tick box for syncing artwork which if un-ticked and synced then re-ticked and synced used to do the job, but no such tick box in the iphone music section.

Even more bizarrely with my artwork problem the wrong artwork shows when the phone is held in portrait, if i flip the phone so that you see cover-flow the artwork is correct, if i touch to turn the album over to view the track list then the tiny artwork icon shows different artwork again.....

I sorted the few tracks simply by syncing them out of the iphone then back in. Who knows why this is happening........

Jonathan
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User profile for user: head_like_a_rock
head_like_a_rock
User level: Level 1
0 points

Oct 15, 2008 4:07 AM in response to aarron07

Same problem here. It only started after installing iTunes 8 & iPhone software update 2.1.

All artwork appears fine in iTunes.

On iPhone just listened to Diminished by REM, artwork shown was Oasis' 'Definitely Maybe'. In cover flow view the artwork is still wrong but appears in the 'right' place i.e. with all my other REM albums.

Happens with maybe 1 track in every 3 or 4 played on average on iPhone.

Not life-threatening but still irritating!
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User profile for user: hexonxonx
hexonxonx
User level: Level 4
2,477 points

Oct 27, 2008 10:11 AM in response to SiCliffy

Apple isn't listening here because these are user to user forums.

The problem with wrong artwork showing up is because the artwork database has become corrupted on the iPhone. This can happen when disconnecting the phone during a sync or while the computer is still communicating with the phone.

To solve this, you have to remove all music from the iPhone and then synce it all back on. The artwork will now show correctly. This will only work once all the music is removed.

By the way, I know it's a habbit for people to blame Apple for everything gone wrong with users problems, but this isn't an Apple created problem but a user one.

Message was edited by: hexonxonx
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User profile for user: johnny1nut
johnny1nut
User level: Level 1
11 points

Oct 27, 2008 12:41 PM in response to hexonxonx

so if these are user to user forums...then why does apple host the forums?
I thought these were forums created for the users so they could post their problems and get help, official help.
problem is I rarely ever get solid info that fixes the problem

sad truth is i end up going to hackingtosh or mac forums where I actually get solutions to problems.
and thes are problems that everyone posts here.
fact is apple needs better programmers to code better apps and most likely test their software more before releasing it.
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Album artwork wrong on iPhone

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