Error Code 0x80020063 fixes
a few days ago my computer wouldnt burn .mov files to blank dvds...and it kept giving me some error code 0x80020063
(mind you, i had this problem a YEAR ago with the ORIGINAL superdrive that came with my computer, and they suggested I replace it with a new one, and they were right, it fixed the problem).. okay so i've had this Pioneer superdrive for a year now... and its starting to give me the same error i got a year ago.
so i ordered a NEW superdrive (different brand because the pioneer one was sold out) and installed the NEW superdrive last night (brand: samsung). and it worked like a beauty. it let me burn mov files onto a blank dvd without any problems.
i started to burn another DVD today... and it gave me the same error that i was having a few days ago (with the OLD superdrive), but i wondered if it was because i had a program open that was trying to use the files that i was trying to burn.
so i quit the program. and pressed restart. and i tried to reburn the footage to a blank dvd to see if it gave me a similar error. and it did......
this isnt good. it wont let me burn .mov files to a DVD.
this is a BRAND NEW super drive that worked last night and now it doesnt work today.
what am i supposed to do? am i supposed to send this NEW one back and use the old one that doesnt burn DVDs either?
the old and new one have the same problem: sometimes they work, sometimes they don't... so it leads me to believe its a problem with my computer...
I dont know..i refuse to believe this day old super drive is defective.
the old DVD superdrive is only a year old, and this new super drive is only a Day old, and already gives me the same error that i was getting with the old super drive. (error code 0x80020063)
i got this superdrive from "Other World Computing." If I talk to them, they will tell me to contact the manufacturer, and the manufacturer will tell me to contact apple....i called apple for help, and they said my computer isn't covered any more under apple's care and protection plan so they can't help me without me paying $50 dollars.
OY!
and the STRANGE part is... if i'm using DVD studio pro, it'll let me burn a disc... if i'm using the software "fast dvd copy 4", it'll let me burn a disc...
but if i just throw in a blank dvd on the desktop and throw files on it and press burn, it gives me the error code.
the funny part is...even though it gives me an error that the disc couldnt burn, i look at the disc and inspect the properties on it, and everything is there. so it looks like it burned fine. so why am i getting this error???
_*tech support at Other World Computing said he thinks its a problem with my external hard drive (my lacie). and that the drive is probably fragmented and i need to defrag the computer and lacie, and that MIGHT work. he says you "film people" do horrendous things to your external hd. and use it to the maximum. even tho you do clean it out.*_
_*But basically he said i need to try 2 things:*_
_*the first thing to try:*_
_*try your OWC external harddrive, (not your lacie), and plug it in, and burn .mov files to a DVD from the OWC external hard drive. IF IT WORKS (THE BURNING, WITHOUT AN ERROR MESSAGE), then you know its a problem with your lacie. if the burning FAILS though with the OWC external hard drive then do this:*_
_*the second thing to try:*_
_*step 1) boot up from os disc, leopard disk*_
_*2) go into disc utility, and repair both external harddrive and computer hard drive, fix permissions*_
_*3) go online mac update.com, download program called iDefrag, let it run,*_
_*So i tested out burning from the OWC external hard drive and the result was: it burned successfully.*_
_*so that means its probably a problem with my terrabite lacie hard drive :(*_
_*gotta defrag it big time (WITH THE SOFTWARE DISC WARRIOR), or get a new one later.*_
Source(s):
_*macsales.com, macupdate.com, disc warrior*_
(mind you, i had this problem a YEAR ago with the ORIGINAL superdrive that came with my computer, and they suggested I replace it with a new one, and they were right, it fixed the problem).. okay so i've had this Pioneer superdrive for a year now... and its starting to give me the same error i got a year ago.
so i ordered a NEW superdrive (different brand because the pioneer one was sold out) and installed the NEW superdrive last night (brand: samsung). and it worked like a beauty. it let me burn mov files onto a blank dvd without any problems.
i started to burn another DVD today... and it gave me the same error that i was having a few days ago (with the OLD superdrive), but i wondered if it was because i had a program open that was trying to use the files that i was trying to burn.
so i quit the program. and pressed restart. and i tried to reburn the footage to a blank dvd to see if it gave me a similar error. and it did......
this isnt good. it wont let me burn .mov files to a DVD.
this is a BRAND NEW super drive that worked last night and now it doesnt work today.
what am i supposed to do? am i supposed to send this NEW one back and use the old one that doesnt burn DVDs either?
the old and new one have the same problem: sometimes they work, sometimes they don't... so it leads me to believe its a problem with my computer...
I dont know..i refuse to believe this day old super drive is defective.
the old DVD superdrive is only a year old, and this new super drive is only a Day old, and already gives me the same error that i was getting with the old super drive. (error code 0x80020063)
i got this superdrive from "Other World Computing." If I talk to them, they will tell me to contact the manufacturer, and the manufacturer will tell me to contact apple....i called apple for help, and they said my computer isn't covered any more under apple's care and protection plan so they can't help me without me paying $50 dollars.
OY!
and the STRANGE part is... if i'm using DVD studio pro, it'll let me burn a disc... if i'm using the software "fast dvd copy 4", it'll let me burn a disc...
but if i just throw in a blank dvd on the desktop and throw files on it and press burn, it gives me the error code.
the funny part is...even though it gives me an error that the disc couldnt burn, i look at the disc and inspect the properties on it, and everything is there. so it looks like it burned fine. so why am i getting this error???
_*tech support at Other World Computing said he thinks its a problem with my external hard drive (my lacie). and that the drive is probably fragmented and i need to defrag the computer and lacie, and that MIGHT work. he says you "film people" do horrendous things to your external hd. and use it to the maximum. even tho you do clean it out.*_
_*But basically he said i need to try 2 things:*_
_*the first thing to try:*_
_*try your OWC external harddrive, (not your lacie), and plug it in, and burn .mov files to a DVD from the OWC external hard drive. IF IT WORKS (THE BURNING, WITHOUT AN ERROR MESSAGE), then you know its a problem with your lacie. if the burning FAILS though with the OWC external hard drive then do this:*_
_*the second thing to try:*_
_*step 1) boot up from os disc, leopard disk*_
_*2) go into disc utility, and repair both external harddrive and computer hard drive, fix permissions*_
_*3) go online mac update.com, download program called iDefrag, let it run,*_
_*So i tested out burning from the OWC external hard drive and the result was: it burned successfully.*_
_*so that means its probably a problem with my terrabite lacie hard drive :(*_
_*gotta defrag it big time (WITH THE SOFTWARE DISC WARRIOR), or get a new one later.*_
Source(s):
_*macsales.com, macupdate.com, disc warrior*_
power mac g5, Mac OS X (10.5.5)
