Previous 1 3 4 5 6 7 Next 789 Replies Latest reply: Jul 12, 2014 10:54 PM by miceblue425 Go to original post Branched to a new discussion.
  • Craia Level 1 Level 1 (0 points)
    Just like to contribute some things i have found.
    http://news.cnet.com/8301-13554_3-10020782-33.html?tag=mncol;tback

    http://news.cnet.com/8301-13924_3-10037632-64.html?tag=mncol;title#comments

    I for one am hoping for a recall because even my 4 month old MBP is showing graphic problems. problems that are described to the "T" at this site.
    http://www.flickr.com/photos/28516734@N05/sets/72157606141870377/

    And i really don't want it replaced with the same defective part. My Powerbook g4 lasted 3.5 years until the graphic literally burnt up in smoke on the logic board. I'd like my MBP to last just as long if not longer without dire incidents. Hope things resolve itself.
  • Puco Level 1 Level 1 (0 points)
    Hi, i have same problem... black screen after a computer sleep (like a 5 minute sleep), as far as I remember I was not doing any updates and the notebook was not plugged. External monitor doesnt work, no light on the apple behind the screen. However the computer starts normaly, I know leopard starts as I hear the bip when I change volume, and can turn it off presing power button and enter. warranty expired 40 days before the problem, at apple store they told me that it could be the board (1280 euros )... It appears like the screen or gpu is sleeping for ever... Its a 15" 2,4 ghz macbook pro, gf 8600m 256mb from july 2007 with 4 gb corsair CL4 memory.

    The apple light depend on screen light?
    The solution clemson47 stated was for black screen for internal AND external monitor? or it only solved problems with internal screen.
    I tried reseting PRAM, no luck, tried to use firmware reset cd but cannot get the blinking sleep light and it always boot leopard instead of the cd. The only thing I havent tried is connecting it to another mac.

    What do you guys suggest?
    thanks a lot in in advance
  • macidermy Level 1 Level 1 (0 points)
    @roguemodron

    chipset did display as GMA X3100 and i took screenshot if proof is required.
    haven't looked but did the spreadsheet identify them as two different problems?

    @Big Darrin
    haven't rebooted but have put to sleep twice (closed lid), from what others have said, seems like fix might only last a few days. perplexes the $#@t out of me

    $350 sounds a lot better than what others have said, but still too much especially if people are given new logic boards that may only last another year. hopefully when apple accepts the problem they will reimburse any official service provider costs as per microsoft with the 360.
  • Bruscolino Level 1 Level 1 (10 points)
    Same problem here.
    Got a MacBook Pro 15'' 2.6 Ghz IC2Duo, and suddenly two days ago, on rebooting, it freezed with this BSoD.

    tryed to reboot, reset PRAM and all the stuff, nothing happened.
    only works sometimes after being used as Target disk and then rebooted.
    as soon as possible I will try the Clemson47 solution, hoping to understand all steps.

    what I care to say is that a defect such as this is unacceptable in a professional 3500USD machine.
    I mean: I've had a PowerBook 17'' for at least 4 years without experiencing any kind of failure, I never thought I would have regret the switch to the MBP.
    I feel very disappointed with Apple and I hope they will take care of the problem and find a solution real soon, why not with a firmware issue or the likes.

    luckily my MBP it is still under warranty, so if nothing happened today or tomorrow I will send it to be repaired: hope it won't take long cause this thing will be a huge damage and loss in terms of work.
    Also the warranty is running out in two months and I can't afford a logic board replacement if the fault will arise again, so please hurry up with the solution.
  • PWCouch Level 1 Level 1 (0 points)
    And another.

    I am now on my third logic board replacement for this problem. Just can not believe that this many people have had the problem (some more than once) and there has not been a recall issued.

    Genius Bar tech looked at me like I had two heads when I wanted a replacment laptop for the lemon MBP bought in July 2007.

    As my first Mac purchase I am dissapointed in the response of the company. Service has been excellent in working with what they have at their disposal.

    Please somebody fix this problem once and for all!
  • postscript Level 1 Level 1 (0 points)
    I've gone thru this problem twice now. The problem for me was I was trying to convince the company I work for that Apple computers were legitimate alternatives to the Dell computers we had been buying. It's not the the Dell's don't break ... but despite Dell's reputation, they do fix problems quickly (for this business customer anyway).

    This is the third time my MacBook Pro has been in for repairs (first time was the blank screen issue, second time was for a misbehaving DVD drive) and in neither instance was I down for an entire week. This time, it's only been a week, but the status is still showing On Hold (Part Order). I'm going to have a hard time convincing my peers that Apple is a legitimate alternative now given the three failures within 18 months and the slow response for repairs.

    I'm an old Apple guy ... used to work on the various Mac II's many years ago ... when I joined the IT group in our organization, I was the only Mac guy. Never pushed any agenda to the other guys when the decision was made to go Windows PC's. Intel architecture and BootCamp came along and I thought there might be opportunity here to show folks in our organization how Apple can benefit us ...

    Now, I don't know what to do ... I feel defeated ... and worse off ... I'm typing this from my old Dell laptop (which was nearly three years when it was replaced last year by the MacBook Pro). Battery doesn't work on it, but everything else does ... unfortunately.
  • zimmou Level 1 Level 1 (0 points)
    Add another unhappy person to the list. The problem with my July 2007 MacBook Pro started with narrow lines appearing across the screen and wonky graphics, and 5 days later the screen went blank.

    I'm taking it in to the Genius bar today to see what happens.
  • Matteo Borbonese Level 1 Level 1 (15 points)
    Please Apple reply to all those people!
  • zimmou Level 1 Level 1 (0 points)
    Ok. I was 15 minutes late to my "Genius" bar appointment (yes I'm bitter) so I have to wait until Sunday for the privilege of handing over my hunk of metal for repair. I took it to Tekserve, the authorized repairer here in Manhattan, and they said it'd be about $1,250. No thanks.
  • w.herod Level 1 Level 1 (0 points)
    Add another MBP (june 2007) to the blank screen list. Mine started two days ago. It is my primary work computer. This problem is incredibly frustrating. I hope apple will do the right thing and fix this issue!
  • julian.angel Level 1 Level 1 (0 points)
    MY MAC GOT THIS PROBLEM 3 DAYS AGO. I AM IN COLOMBIA AND I DON'T KNOW WHAT TO DO. I HAVE TRIED ALL WHAT OTHER USERS HAVE SUGGESTED BUT ANYTHING HAS WORKED FOR ME. I SENT MY LAPTOP TO A APPLE CENTER AND THEY SAY ME ITS LOGIC MUST BE CHANGED. I WILL HAVE TO PAY $800 DLLS. IT IS TOO MUCH FOR ME AND THE WORST THING IS THAT MY MBP CAN BE IN TROUBLES AGAIN ACORDING TO OTHER USERS HAVE SAID.

    I HAVE ALREADY SAVED MY FILES TROUGH FIREWALL. AND I THINK I WILL WAIT FOR A COUPLE OF DAYS. MAYBE APPLE CAN GIVE SOME ANSWERS TO USERS.....

    HOPE THIS CAN BE SOLVED SO SO SO SOON!
  • joe tita Level 2 Level 2 (245 points)
    same here - im going crazy - and NO comment from Apple?!!

    come on - NVidia already told us about this problem.........


    PLEASE!
  • Douglas Finn Level 1 Level 1 (25 points)
    My MacBook Pro had the exact same problem. No internal or external video, and it reports back as an X3100 instead of the nVidia. It is currently getting repaired.

    It would seem to me that this problem is isolated only to the MacBook Pros with the nVidia 6800 video card. None of the earlier MacBook Pros with mobile Radeons have reported this problem.


    I'm sure Apple is aware of it, they may be trying to determine if its nVidia's fault or theirs. This is an important distinction because if it's nVidia's problem, nVidia will have to pay for the repairs. If it's Apple's problem... well, that's a LOT of money. Better to be careful.

    I'd recommend people sit tight, see if you can make due before paying for repairs.
  • Wisconsinner Level 1 Level 1 (10 points)
    I am so glad someone feels my pain.. i spent all of last night attempting to read this forum on my iphone.... but this thread has gotten so long it kept timing out. I called right after i got my Macbook Pro in August 2007 because i wanted to at least report the warped lid issue on my record in case it came back to bite me later. Now im experiencing the joy of a dicked up video card. Has anyone brought up the problems with the 8600M GT on the phone with the AppleCare Rep they spoke to? I know that everyone feels this way, but can't we make this more public and get our hardware replaced like it should be? Either with a new chip that works properly, or a new laptop with improved hardware. Or maybe we could try that "secret" Steve Jobs email address... Seeing as how business owners, and college students such as myself make up a big part of Apple's target market.
    Maybe ill lock myself to a pole and go on a hunger strike until i get a new Macbook Pro from Steve Jobs himself.

    Unsatisfied.... need i say more
  • Matteo Borbonese Level 1 Level 1 (15 points)
    Everybody could be happy!
    Many news on many websites report: All next laptop from Apple will probably have NVIDA chipset AND NVIDIA graphic.
    Nice to know this! Expecially cause nobody at Apple replies to this post!
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