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'Your network settings have been changed by another app' - THE SOLUTION

This currently reported problem, which manifests after applying Security Update 2008-06, can be fixed permanently by removing the following preferences files:

Go to Library/Preferences/SystemConfiguration and delete the following (suggest make copies to the desktop first if in doubt):

com.apple.airport.preferences.plist
NetworkInterfaces.plist
preferences.plist
com.apple.nat.plist

All these files will regenerate as necessary when the associated system features are accessed. If you're using Airport or Internet Sharing you'll have to reestablish the appropriate settings, because these will have been lost when the preferences files are removed. Small price to pay, however for a permanent, and very simple solution to this irritating problem.

MacBook Pro 2.16 GHz, 2GB RAM, 100 GB Seagate 7200rpm drive., Mac OS X (10.4.11)

Posted on Sep 28, 2008 8:30 AM

Reply
169 replies

Apr 15, 2009 9:03 PM in response to Jona

I find it interesting that this bug -- which is a show-stopper for the average user afflicted -- has been well documented by THOUSANDS of posts in this forum across many threads for 18 months now... and it is still not fixed, or even acknowledged by Apple.

Today, I have a client visiting Mexico, and she's in a panic because her computer is her lifeline and she can't get on-line anywhere, because of this bug. Now we have to play phone tag across international borders so I can walk her through a kludge fix, one click at a time...

...Thanx, Apple. 'preciate that.

Apr 15, 2009 10:16 PM in response to techgoose

yep...the solution is pretty easy, if you know what to do.

you'd think that after installing one of those software update things you get to download that supposedly address security concerns, it wouldn't require a user to find out somehow or other that it's a password issue causing new mail problems following the "fix". that happens to be related to security, one might imagine. but did that get modified by one of those software updates? was it there in preferences before, or was it inserted into the os to "fix" something? who can remember what was in there before? was it?

it's been a recurring bug, yes, for some time now, as many of us have learned, which is why i use mozilla thunderbird except for emailing photos out of iphoto. but it definitely bugs me when i can't get into network preferences now and then to deal with network issues.

Apr 28, 2009 9:01 AM in response to Jona

I have just tried the solution offered, i.e., gone to Library/Preferences/System Configurations and deleted the four specified files, com.apple.airport preferences.plist, etc. I then restarted my machine, and was disconnected to the Internet. I did have to configure my settings. No problem with reconnecting (Airport). However, when I went to System Preferences, the problem was not solved! The drop down message is still there and I still have to force quit System Preferences. Any alternate suggestions for getting rid of this annoying drop down.

Jun 12, 2009 8:09 AM in response to BDAqua

After installing Security Update 2009-001 and later, 2009-002, I have faithfully executed all of your suggestions (several times), only to be left with the requirement of manually entering my dial-up passwords, and allowing NetConfigTool and pppd permission (manually), before I can even connect. Is this another problem altogether, or is it still related to "your network settings have been changed by another application. I suspect my Keychain has been tampered with. Now that I try to permanently allow NetConfigTool and pppd permission within Keychain Access, I cannot, since I don't know my Keychain password, having never set a Keychain password. Please advise.

'Your network settings have been changed by another app' - THE SOLUTION

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