Bluetooth keyboard and mouse disconnect too often

Hello overland:

Welcome to Apple discussions.

Anything is possible, but I doubt if there is a conflict.

Is the KB still in warranty? If it is, I would call Applecare with a warranty issue and have it replaced. If it is not, you could also go to an Apple store and discuss the problem with someone at the "genius" bar.

The only thing that "might" help is resetting the PRAM:

http://support.apple.com/kb/HT1379

There is no setting (that I am aware of) that would cause such an intermittent problem.

Barry

Don't know if this will help your particular situation, but in my case it did with my bluetooth connection to my mighty mouse.
Remove the com.apple.Bluetooth.plist file from the Preference folder (Library/Preferences/com.apple.Bluetooth.plist). When you removed that file to the trash, erase the trash file, shutdown the computer and then start it again, it immediately recognized the mouse and asked to confirm the pairing.

Open System Preferences --> Network. If Bluetooth is listed as a networking service in the left sidebar (and you are not using Bluetooth for networking), remove it from the list. You do this by highlighting Bluetooth and clicking on the minus sign. You can add it back later if needed. Click the Apply button. You may want to restart.

Hi mate, i am currently having the same issue. Did you manage to get this resolved?

i have the same problem. I solved disabling wifi signal from my time capsule... probably BT interferes with wifi... it's strange... mighty mouse hasn't this problem...
monday i'll call apple support for a keyboard replacement...

I was wrong, i thought i had solved the issue by changing wifi channels, but after a couple of hours it started to play up again. I have tried all sorts now, all wifi channels, re pairing, PRAM and SMC resets. I don't think there is anything else that i can do and it is starting to get pretty annoying. I'm just going to try and get it into an Apple store ASAP. At least i now know that other people have, or are experiencing the same issue... so it's not just me.

Go to *System Preferences* and go to *Keyboard and Mouse.* When the window opens there should be boxes for Keyboard and Mouse. I+f the battery meter is red you need to replace the batteries.+
Hope this helps.
Andrew F.

Frequent disconnecting of the BT Keyboard after 10.5.5 here too. I also have remote buddy with a Sony BT Remote hooked up and it has the same issues... so it is not a keyboard issue.

Also noticed a decrease in the range of all BT devices.

Went wired until they can figure this out.

I have been having this problem since Leopard 10.5.6 with my Logitech Mouse (for Mac).

Hello Brenda:

I have (FWIW) seen other people who have been having problems with non-Apple mice (including Logitech).

Barry

same problem here..

sometimes i get a 'lost connection' sign every 10 seconds..
its even loosing connection while typing....

while writing this reply it lost connecttion 4 times..
it can be very hard to get connection again..

I'm seeing the same problems with my Apple Wireless Keyboard and MacAlly mouse. The connection keeps dropping even though I loaded the Keyboard with fresh batteries reporting full strength, and the mouse lags as if a delay was added.

I'm chalking it up to one of the many problems with 10.5.6.

I am having the same problem with my keyboard. It suddenly loses the bluetooth connection and I have to set it up again, which means turning it off and on again before going through the set up procedure, and even then it doesn't find the keyboard first time - and yes, the batteries are ok. It does this about 3 times a day. I am using an iMac G5 with OS X.4.11, so it is not only a X.5 issue. Where on the computer is the bluetooth receptor? Could it be that it needs cleaning in some way?
Thanks!
JA from London UK

Hi everybody - my first post!
I was trying to find a solution on the issue you all guys have...I have the same prblem. It happens on 5.5 Leopard on my Mac Mini. After couple minutes of use my wireless apple keyboard is loosing connection - in the same time my wireless apple mouse is slowing down until the connection of the keyboard is restored. I checed my Internet Connection settings - I do not have BT as a internet source.
I use Time Capsule as a WiFi base station and it stands just next to Mac Mini. Maybe it interferes? Any other ideas? I haven't have that problem with my MacBook Pro on Tiger before (only with the scroll which is crappy).
I do not want to go wired as I have my LCD TV plugged in as a monitor - so I need to user wireless stuff sitting on my sofa 🙂 Any new solutions of the problem are so welcome.
I have my key on warranty of course but how to prove the problem as it not happens on the regular basis and every time? I can bet when I go to apple store it will not happen... 😟

Please help!
Best - Daniel

I, too, have been having bluetooth issues with my aluminum keyboard and mighty mouse. It connects, but the keyboard disconnects often, and within a few seconds reconnects. The mouse becomes very choppy. I have found that the turning the mouse off and back on, fixes the issue temporarily, and the keyboard isn't as frustrating as it comes back on its own quickly. It has nothing to do with AirPort, as I have researched this months ago and checked all of these.

I have a Logitech BT Dinovo Edge I occasionally use as well, I thought it was interfering, but it actually seems worse when I disconnect/unpair it.

This seems like maybe its just defective BT radios? Maybe the few of us just got the bad ones... Now we just have to see if replacing them might be the solution... I'll let you know how it goes.