How can I get rid of "Apple Inc" as a contact... permanently?

Ok, excuse me if I sound as if I'm having a bit of a rant here, but I'm utterly exasperated by this one.

I don't want the "Apple Inc. entry in my Contacts for the following reasons:

1) It contains an 0800 number, which is not valid from a mobile phone (you have to drop the leading '0' to make the call, which is not easy from the iPhone).

2) 0800 numbers are expensive from mobile phones and not included in your tariff.

3) I already have an alternative contact for Apple that gets me to Tech Support on a local rate number.

4) This contact seems to replicate itself in my Contacts every week or so, resulting in 3 or 4 duplicate entries.

5) It's my contacts list; not Apple's. I just plain don't want that entry in there.

You would think this would be a simple case of deleting the entry from Contacts but it always re-appears, regardless or whether I delete it from the iPhone, MobileMe or my Mac (and watch that the other two sync up and remove it).

What appears to be happening is that Apple run some sort of script to add this entry to my Contacts list every week or so if it's not already there - is that the case? If so, it appears to be broken, as demonstrated by the duplicates.

Is there any way to stop this?

iMac 24" 3.06 GHz Intel Core 2 Duo, Mac OS X (10.5.4), Apple TV, iPhone, Mac Mini, Airport Extreme, Airport Express

Posted on Sep 29, 2008 5:23 AM

Reply
11 replies

Oct 2, 2008 10:37 AM in response to Donald Ditchburn

Donald Ditchburn wrote:
If you are on a Mac just go to Address book and delete that contact if you are on a Windowz Machine just delete it in your contacts list next time you sync it will be gone


Without wishing to appear rude, please re-read my original post. I have already tried what you have suggested, but after three to seven days of this contact being absent from all my devices, it comes back.

For example, the last time I tried to get rid of it was on Monday 29th September. I deleted the contacts from my Mac. When I synced my Mac with MobileMe, the contacts disappeared from MobileMe and my iPhone.

Suddenly today, 3 copies of the "Apple Inc" contact have appeared on my iPhone, Mac and MobileMe website (I can't tell which was first to get them). This only happens with this particular contact - I have had no problem deleting any other contacts of my own. I have never created this particular contact, as it contains information I have never sought out myself, and I would never have thought to label it "Apple Inc". This is why I suspect Apple are putting this contact back in my list somehow.

Oct 2, 2008 11:53 AM in response to m0thr4

Greetings,

If you delete it from the "Cloud" and are Syncing with the "Cloud" it should work, depending on how you sync and if you "Merge" or not.

If you tell it to Merge Data and the entry is still on one of the devices, it will put it back. Apple isn't running any kind of script to reinstall the number for any reason. It appears that you are "Recycling" it all around the Cloud and your various devices.

Watch which way you sync, carefully.

If that doesn't work, then you will have to "Reset Sync Data" with one of you devices that contains the correct information, by replacing the data in the Cloud with the data on the device that you know is correct. Then "Rest Sync Data" on all your other computers/devices with the data in the Cloud, replacing all their data with good data from the Cloud.

After that you should be able to sync normally.

I had to do this for one of the users that got her stuff all messed up. This also works for when you are receiving the "Inconsistent Data" error, which comes about by syncing several devices/computers up and you have bad data in one of them - it's usually from a WinBlows machine. I've run into it a few times around here.

Good Luck - Cheers,
M.
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How can I get rid of "Apple Inc" as a contact... permanently?

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