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YouTube on Apple TV broken?

Hi,

I can't view my YouTube Subscriptions on my Apple TV. Nor can I favorite any videos. Is anyone else having this problem. I can log into my YouTube account and view my list of Favorites. But if I try going to Subscriptions, it says:

"No content was found. There is a problem communicating with YouTube. Try again later."

 iMac 17" 2GHz, 2GB RAM, 250GB Hard Drive, Mac OS X (10.5.4),  16GB iPod touch  40GB Apple TV

Posted on Sep 30, 2008 7:50 AM

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26 replies

Sep 30, 2008 7:53 PM in response to Reuben Feffer

I had the exact same problem within the past week. In my case, I took the more painstaking method of restoring Apple TV to "Factory Defaults" and then resyncing my iTunes library back to Apple TV. I know it seems like a long process, but sometimes, for reasons we'll never understand, there is either software or other types of content which are downloaded which somewhat affect the settings on Apple TV. In the YouTube case, the interesting thing was that otherwise all other functions on Apple TV worked fine, so I'm sure that it had nothing to do with my wireless network. In my case the re-boot solved the problem however. Sorry I don't have an easier fix, but this one I think does work, although perhaps a tad draconian.

Sep 30, 2008 8:01 PM in response to CGrantS

What I find weird about it is that one day I'm able to view most of the videos in my subscriptions, but then the next day nothing at all. I've also noticed that not all my subscriptions are listed. I have around 15 subscriptions listed under my account when I visit YouTube with Safari, but through ATV it'll only show only 6 or 7 subscriptions.

I've even tried restarting the ATV without doing the factory restore and it seems to help for a few minutes but then it goes back to acting like described above. I even completely log out of YouTube from all my computers just incase that has something to do with it.

Sep 30, 2008 8:13 PM in response to jlhoyt

I haven't set up any subscriptions on YouTube per se, just instead tend to do a search each time. What was happening in my case was that YouTube content was not able to be viewed at all on ATV, which was a first for me. If it isn't a major pain, I would try the Apple Factory Restore option. In my case it took a couple of hours because I have a fair amount of video content. Good luck.

Oct 1, 2008 7:35 PM in response to Reuben Feffer

I've had exactly the same problem. Everything works but subscriptions and favoriting videos in Youtube. My Apple TV's network connection is fine, and it can download podcasts and use the iTunes store just fine. It can also usually watch YouTube videos, but it periodically loses all YouTube functionality. Frustrating that Apple hasn't released a fix for a clearly widespread problem.

Nov 2, 2008 4:55 PM in response to Reuben Feffer

This is starting to sound like a broken record, but I have the same problem. Can't add favorites, can't view subscriptions. Is this account-specific? i.e. If you create a new YouTube account and log in to it from the TV, does the problem persist? I'd try but I don't have any time in the next couple of days.

I really hope Apple acknowledges this problem and fixes it.

YouTube on Apple TV broken?

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