Can't login to ADC website

Question

Level 1

4 points

Can't login to ADC website

I'm having a seriously lame problem with the Apple Developer Center website. I'm TRYING to learn the iPhone SDK but when I try to login on my mac on both Firefox and Safari, i get the login loop. Ive been able to login twice today and not for long.

I put in the exact apple id and password and it just keeps looping back to the login page. I had this problem months ago when I tried to start using the SDK. I've tried clearing cache, history, cookies... Nothing works.

Has anyone else had this problem? All I want to do is access the Objective C "Properties" documentation!

Mac OS X (10.5.5)

Posted on Oct 2, 2008 3:20 AM

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Answer 1

jerbeers

Level 2

300 points

Oct 2, 2008 2:01 PM in response to thre3dee

If you have the SDK installed on your machine, you might try opening the documentation window (Help - Documentation) and subscribing to the iPhone doc sets. Then you can see the documentation without going to the web.

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Answer 2

VodaMatt

Level 1

0 points

Oct 2, 2008 11:15 PM in response to thre3dee

I'm having the exact same issue! I've been running through the Cocoa Applications Tutorial (in Xcode documentation), but when I get to "Configuring Your Application" it asks for "ObjCTutorial_companion.zip". I can find it on the ADC website, but I can't log in to get it. Is it in Xcode anywhere? I can't find it with Spotlight.

Also, any help with the login issue would be great as I've tried it in Safari and Firefox (both Mac and Windows) and get the same issue with all of them.

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Answer 3

Nov 25, 2008 10:40 PM in response to VodaMatt

I was having the same problem trying to find the companion files. I found them in a link at the upper left corner-ish section of the page right under the PDF link, its called "Companion Files". BTW, that was in the web version of the docs.

Not sure about the whole login issues though.

</offTopic>

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Answer 4

Dec 18, 2008 3:09 PM in response to thre3dee

Here is what I have pieced together. First, I have opened up several tickets with support and I encourage all of you to open a ticket every time you get the error.

• I am behind a corporate firewall & proxy configuration. I have IE 7 & FireFox 3 on both my desktop and laptop.
• I have no issues logging into: MSDN, IBM, Facebook, MySpace, Twitter, ebay, amazon, etc. the list goes on. This is literally the only place I am having issues
• I can login to the iPhone dev center from a sprint wireless adapter on the laptop with no proxy or firewall (not a good thing for a corp laptop, but I did it to validate my hypothesis)
• I cannot login consistently at home, where I have Vista, plus the standard arsenal of firewalls and routers with NAT.
• A little research on the net revealed that there are many more, especially within corporate environments, that are having this issue.
• It appears that there is a process that uses IP address verification (not confirmed, but that would not work well in a proxy/FW corp environement.)
• Tech support provided me with the 1990’s standard fix approach to clear cookies and cache (huh???) if the iPhone dev center needs cookies and cache cleared (for real) then there is something very odd going on with the technology they are using. “1995 called and they want their standard browser fix back”

I am hoping that this can be resolved so that my developers can be productive at work rather than having to get to the dev center through creative and extraordinary means.

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