7 Replies Latest reply: Oct 3, 2008 7:00 AM by Mollypia
Mollypia Level 1 (0 points)
Hello. I have a 3G and when I call people, it does not show my name, only "cell phone" with my number. I ensured that i have the feature turned on on my phone but it still does not show my name. My partner's name however does show when they call the house. Any way to correct this? It happens for all caller id, not just at my house

MacBook Pro, Mac OS X (10.5.3), Toshiba Vista, Ipod, Iphone
  • ChrisJ4203 Level 8 (47,886 points)
    This action is generally controlled by the carrier. Here in IL, at least for our area AT&T, if you call someone that has caller ID, it shows "Cellular Call" or "name of carrier" and the number. It doesn't show your name. What you have activated in the phone is to show ID if it is supported by the carrier. Many times what will happen, as with my home phone, if the phone contains an internal phonebook and a number is saved with a name, that is what displays if that caller calls, as it does on your iPhone if someone in your contacts calls.
  • Mollypia Level 1 (0 points)
    Hi, I do not know if that is the issue for me. My partner's name shows when she calls and her name is not saved in the home phone and we are on the same plan (which is in my name, so it is not that) I guess I will call AT&T
  • ChrisJ4203 Level 8 (47,886 points)
    So you are saying that if she calls on her cell phone to the home phone, the caller ID on the home phone displays her name and number, but if you try the same thing on your cell phone it displays wirelsss call, etc. and your phone number? That is strange.
  • Mollypia Level 1 (0 points)
    That is exactly what I am saying. We tried it at a friends house and got the same result. There is only one difference, she has a 1st gen phone and I have a 3G phone.
    It is not a huge deal, but being a "screener" myself I rely on the name showing.. probably a petty concern
  • ChrisJ4203 Level 8 (47,886 points)
    To be honest, I wish I could screen wireless calls, however as I said, they don't display names here. Good luck trying to figure it out. Post what AT&T has to say to you.
  • KevLeviathan Level 1 (145 points)
    My phone does this as well.. I've called Rogers many times to make sure that my name is properly set in my CallerID but no luck. They say my name is properly entered and set but when I call from my iPhone all the person on the other end sees is my number.
  • Mollypia Level 1 (0 points)
    Hi. I just called AT&T and they are going to make a change so my name shows in for caller ID. She says I should see the change by 10/8. I will post back the results