Error 4900 When burning discs PLEASE HELP ME !!!

Question

Level 1

1 points

Error 4900 When burning discs PLEASE HELP ME !!!

When i try burning a disc from itunes, after about a minute of doing stuff the disc ejects and i get a message saying there was an error burning the disc (4900)

This has only started happening the past couple of weeks, before that i never had any trouble burning discs from itunes atall.

It is very frustrating as i havent a clue what it means or what to do about it, can anyone help me fix it???

Please!!!!!!!!!!!!!!!!!

Acer Aspire 5520, Windows Vista

Posted on Oct 3, 2008 3:34 PM

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Answer 1

YasminC

Level 1

5 points

Oct 3, 2008 3:42 PM in response to AnnieAngel

is it a work PC - I have that as it clashes with the system and our iT guys say iTunes no good as a software to link to the CD writer on the PC - and so we are told to use another programme eg nero or roxio - it is a nightmare!!

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Answer 2

AnnieAngel Author

Level 1

1 points

Oct 3, 2008 4:30 PM in response to YasminC

No its not a work pc it is my personal laptop and was working fine with downloads till couple of weeks ago

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Answer 3

AnnieAngel Author

Level 1

1 points

Oct 4, 2008 9:09 AM in response to AnnieAngel

Anyone please, i am really hoping someone out there has had the same problem and can help me out

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Answer 4

Oct 4, 2008 9:15 AM in response to AnnieAngel

Sorry I cannot help, but I am getting the same sort of error (except mine reads "4450") and I can no longer burn a backup disk since updating to Ver. 8, and no one as of yet has replied to my pleas for help in other Apple ITunes forums regarding this matter.

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Answer 5

AnnieAngel Author

Level 1

1 points

Oct 4, 2008 9:31 AM in response to AnnieAngel

I just ran the diagnostics test and this is the results

Microsoft Windows Vista Home Edition Service Pack 1 (Build 6001)
Acer Aspire 5520
iTunes 8.0.1.11
QuickTime 7.5.5
FairPlay 1.0.15
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.1.13
Bonjour 1.0.5.11 (118.5)

iTunes Serial Number 25042FB61CBEED6A

Current user is not an administrator.
The current local date and time is 2008-10-04 17:29:33.
iTunes is not running in safe mode.

Video Display Information

NVIDIA, NVIDIA GeForce 7000M / nForce 610M

** External Plug-ins Information **

No external plug-ins installed.

** Network Connectivity Tests **

Network Adapter Information

Adapter Name: {FB97CCED-8C3D-4788-9FD1-7EDF228EAD8D}
Description: Broadcom 802.11g Network Adapter
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat Oct 04 17:05:55 2008

Lease Expires: Sun Oct 05 17:05:55 2008

DNS Servers: 192.168.1.1
192.168.1.1

Adapter Name: {4A66390C-37F1-4179-AF6D-56BE200D52CB}
Description: NVIDIA nForce Networking Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970

Lease Expires: Thu Jan 01 00:00:00 1970

DNS Servers:

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled

Firewall Information

Windows Firewall is on.
iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2008-09-26 09:39:17.

** CD/DVD Drive Tests **

LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: NTIDrvr (1.0.0.6), GEARAspiWDM (2.0.7.5),

E: MATSHITA DVD-RAM UJ870QJ, Rev 1.00
Audio CD in drive.

Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 12 16 24.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.

The last failed audio CD burn had error code 4900(0x00001324). It happened on drive E: MATSHITA DVD-RAM UJ870QJ on CDR media at speed 24X.

** iPod/iPhone Connectivity Tests **

iPodService 8.0.1.11 is currently running.
iTunesHelper 8.0.1.11 is currently running.
Apple Mobile Device service 2.11.32.0 is currently running.

Universal Serial Bus Controllers:

Standard OpenHCD USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.

FireWire (IEEE 1394) Host Controllers:

RICOH OHCI Compliant IEEE 1394 Host Controller. Device is working properly.

Most Recent Device Not Currently Connected:

iPod nano (3rd Generation) running firmware version 1.1.3
Serial Number: 6U747640YXR

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Answer 6

Oct 4, 2008 3:53 PM in response to AnnieAngel

Same problem here--but error number is 4000. Apple support was unhelpful and seemingly unaware of others having the same problem? We've replied and hoping for some useful info this time.

If anyone has any fixes, please share. I'll do the same. Many thanks.

Message was edited by: Noelle Tangredi1

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Answer 7

corey415

Level 1

0 points

Nov 8, 2008 10:21 AM in response to AnnieAngel

I am now having the same problem, "CD burn had error code 4900(0x00001324)" error message when I try to burn a disc and after running the diagnostics. Any help is appreciated!!

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Answer 8

spudRI

Level 1

0 points

Nov 25, 2008 8:43 AM in response to AnnieAngel

I get the same 4900 error message, but I'm still able to play the CD in Windows Media Player and my car's CD player, so it appears to have finalized. I'm just as curious as everyone else to know what the error means. I got the same error with iTunes 7 and 8.

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Answer 9

Nov 26, 2008 11:40 PM in response to spudRI

I, too am having this problem. I've had it with the last couple of versions of iTunes. A year and 1/2 or two years ago, I'd have no problem backing up any playlist (video or music) or my entire library to DVD (data). It's been that long since I re-backed'up my stuff. This concerns me because I buy a lot from iTunes.

I e-mailed support, and the gal was no help at all. She sent me the general information on burning disks & backing up to disk (everything I'd already read when doing a search in support). I don't know that I can contact her back directly. I have her name, but the e-mail addy from which she sent her message is a general apple one.

Anyway, I'm wondering what the heck is going on here. I've tried to burn backups about 10 times in the past two days. It's worked one time. All the other times I get either the 4000 or 4900 error.

???????????

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Answer 10

Dec 3, 2008 11:30 AM in response to AnnieAngel

Bump

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Answer 11

Dec 8, 2008 6:08 PM in response to AnnieAngel

I'm having the same problem. I get error message 4500. I can't help but I'm hoping that, if enough of us write in, someone will respond. I haven't gotten a response to my post, either.

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Answer 12

Dec 9, 2008 4:35 PM in response to Bigredhunk

Giddeyup!

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Answer 13

Jan 8, 2009 11:03 AM in response to AnnieAngel

Annie - Did you ever get an answer or resolution on this? I have the same error and can't figure it out. Thanks, Jeff

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Answer 14

dublo8

Level 1

0 points

Jan 12, 2009 5:35 PM in response to AnnieAngel

im getting the same error code. Nothing seems to fix this. I have used re installed older versions changed drives rolled back drivers etc and nothing seems to fix this. somebody please come up with something.

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Answer 15

Jan 12, 2009 9:04 PM in response to AnnieAngel

I been getting error 4000. I googled this error and found to UNCHECK the option for CD TEXT. Now I can burn an audio CD, but now it takes almost 20 mins!!! UGH. I am sooo frustrated.

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