Apple TV shows a flashing question mark after trying to update
I own a first generation Apple TV which I updated succesfully up to v2.1 so far. By then this procedure came along with more or less the same problems I'll describe below - but up to now the updates always worked some day.
Now I wanted to update my ATV to v2.2 and used the usual update feature in the settings. ATV downloads the update, asks for updating and then restarts with an ATV-logo with a flashing question mark.
What I've done next:
1. Pulling out the power plug leads to a restart with the old v2.1
2. Holding down MENU + Minus on the remote restarts the ATV with Apple TV Recovery Mode
2.1 Restart leads to a restart with the old v2.1
2.2 Diagnostic analysis says ATV is free from defects
2.3 Restore resets the ATV to v1.0
3. Now I've got v.1.0
4. Step 1 leads to a restart with v1.0
5. Step 2 to leads to the same results (restart leads to a restart with v1.0)
So what am I to do? I'm out of warranty and don't want to pay for a malfunctioning update feature 😟
"Our records indicate that your product is not covered for service.
Your product is not eligible for complimentary phone support."
Thank you!
Message was edited by: robertternes
Apple MacBook Pro 15.4" 2.4GHz (Feb 2008), Mac OS X (10.5.5)