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Mail - CPU 100%

When I startup my Mail, the CPU goes everytime to 100% and the ventilator to maximum speed.
Why could this be? I'm rather new to the Mac environment.

MacBook, Mac OS X (10.5.5)

Posted on Oct 5, 2008 7:06 AM

Reply
42 replies

Oct 5, 2008 8:05 AM in response to kocr_mac

I have occasionally had the same problem, except that in my case, it isn't when starting up Mail but after it has been running for a while. I have had to quit Mail and restart it to get back to normal.

In answer to the posed questions, I have only about 20 messages stored in my Mail folders. I have both POP and IMAP mail accounts. I haven't been able to do any problem solving thus far as Mail takes up all resources until I force a quit or on occasion, have powered off my iMac. On restarting, I have filed a report with Apple support.

Oct 5, 2008 11:57 PM in response to Mulder

I'm only using POP3 and POP3S.
Only 8 mails at this moment in the mailboxes.
A couple of thousand in Local Folders.
The CPU load starts when I open a video attachment.
Haven't done anything to resolve the problem.
Closing down Mail and reopening it helps but after the first video it 's back to 100% and more.
I think it started after a certain online update.

Oct 6, 2008 6:17 AM in response to kocr_mac

You shouldn't lose anything at all. I suspect they're still there, but Mail doesn't realize it. Try this:

1. Quit Mail if it's running.
2. Go to Home/Library/Mail and delete the Envelope Index file.
3. Restart Mail and let it import your existing messages; when it's done your mail index will have been rebuilt and your Sent messages should reappear.

Mulder

Oct 17, 2008 11:46 AM in response to CaptPicard

I share your opinion.
Where has my reliable Mac gone?
I quited Windows and Linux to have a stable platform.

The problem is still there.
Just did the test. I only opened Mail and Activity Monitor.
Without any reason the CPU goes to 99,xx % only for Mail after a while.

Quiting mail helps but after relaunching it, the problem re-appears.

Oct 17, 2008 12:00 PM in response to CaptPicard

There's obviously something more serious going on with your Mac, so we only have a few things left to try before resorting to something drastic. So let's try this:

1. Quit all running applications.
2. Go to Home/Library/Caches/Mail and delete everything inside that folder.
3. Go to Home/Library/Caches/MetaData and delete everything inside that folder.
4. Go to Home/Library/Mail and delete the DefaultCounts, and LSMMap2 or LSMMap3 files; remove the MessageRules.plist file.
5. Restart Mail and see if it still takes all your CPU cycles.

Mulder

Oct 17, 2008 12:50 PM in response to Mulder

There was no cache/Mail folder so couldn't delete that.
All the rest I did delete succesfully.

I must although admit that the CPU only starts freaking now after I use the "Quick Look function" in a mail with video-attachment.

When I save the attachment and look at it with Quicktime, that application only uses 17% or so.

When I use Quick Look and double click on the preview of the movie QuickTime launches and the CPU is off to almost 100% (for Mail app)

Oct 17, 2008 1:53 PM in response to kocr_mac

When I use Quick Look and double click on the preview of the movie QuickTime launches and the CPU is off to almost 100% (for Mail app)


Hmmm…then I wouldn't use the Quick Look function if you can avoid it. And if Mail no longer behaves badly, I'd put the MessageRules.plist file back in Home/Library/Mail and restart Mail to be sure the problem doesn't start again.

Mulder

Oct 19, 2008 6:47 AM in response to kocr_mac

I would do an Archive & Install with the Preserve Users and Network Settings option. This will reinstall Mac OS X 10.5, preserve all your programs and settings, and put the old installation into a folder named Previous System, which you can then delete. You would then need to either download the 10.5.4 or 10.5.5 Combo Update and install it, or rely on Software Update; then Repair Permissions, restart your Mac and with any luck you should be back to normal.

Mulder

Oct 20, 2008 4:09 PM in response to kocr_mac

For some unclear reason, Mail has not crashed for a while, and I did not delete anything in Mail nor did I perform the actions Mulder suggested (thanks for that anyway, any help and effort much appreciated!) In general, one of my MacBook Pro's - the one with most apps - keeps crashing on daily basis.

There is a similar threat going on here:
http://discussions.apple.com/thread.jspa?messageID=8319427#8319427

Mail - CPU 100%

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